Systems Administrator: Microsoft 365 & IT Service Desk Pro

BDO in New Zealand; Auckland; Vor Ort; NZD 60.000 - 80.000; Vollzeit

Zusammenfassung

BDO New Zealand in Auckland CBD is seeking a proactive Systems Administrator to join our National IT team. You will provide onsite service across workstations, servers, printers and networks, ensuring reliable daily operations for Partners and staff.

You’ll triage ServiceNow tickets, manage Microsoft 365 services, and support device lifecycle management while collaborating with the broader IT team and external vendors.

Qualifikationen

• At least 1 year of experience in an IT Service Desk or end-user support.
• Hands-on experience administering Microsoft 365 including Exchange, Teams, SharePoint, OneDrive, Intune, Entra ID and Active Directory.
• Experience managing identity and access processes including onboarding, offboarding, MFA, security groups and user lifecycle management.

Aufgaben

• Triage and resolve Service Desk tickets in ServiceNow, escalating when required and keeping users informed.
• Support and administer Microsoft 365, including Exchange, Teams, SharePoint, OneDrive, Intune and Entra ID, along with business applications.
• Manage user lifecycles (onboarding, transfers, offboarding), security groups, MFA and device provisioning.

Kenntnisse

M365 admin

Active Directory

Identity & Access

Troubleshooting

Strong communication

Tools

ServiceNow

SCCM

Intune

Entra ID

Active Directory

Jobbeschreibung

BDO New Zealand in Auckland CBD is seeking a proactive Systems Administrator to join our National IT team. You will provide onsite service across workstations, servers, printers and networks, ensuring reliable daily operations for Partners and staff.

You’ll triage ServiceNow tickets, manage Microsoft 365 services, and support device lifecycle management while collaborating with the broader IT team and external vendors.