Store Experience & Workforce Optimisation Lead

Woolworths Group; Whakatāne; On-site; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Team discounts

Career development

Employee assistance program

Job summary

Woolworths Group NZ is seeking a capable leader to optimise store-wide scheduling, oversee training, and ensure rostering aligns with budgets and policy. You’ll act on scheduled shifts as Acting Store Manager, coordinating with leadership to deliver consistent service.

The role focuses on workforce planning, annual leave, certifications, and data-driven decision making. You’ll collaborate across teams, drive continuous improvement, and coach staff to meet standards while supporting a dynamic,

Qualifications

• Experience leading store teams and managing rosters.
• Strong communication and problem-solving skills.
• Ability to interpret data to drive scheduling actions.

Responsibilities

• Manage and optimise store-wide team scheduling to maximise service and align with budgets.
• Plan and oversee comprehensive training, including multi-skilling and compliance.
• Conduct workforce planning for annual leave, qualifications and future labor needs.
• Review weekly payroll for accuracy and resolve escalated issues.
• Act as Acting Store Manager on scheduled shifts and support leadership.

Skills

Scheduling

Leadership

Payroll review

Data-driven

Communication

Tools

Payroll software

Excel

Roster software

Job description

Woolworths Group NZ is seeking a capable leader to optimise store-wide scheduling, oversee training, and ensure rostering aligns with budgets and policy. You’ll act on scheduled shifts as Acting Store Manager, coordinating with leadership to deliver consistent service.

The role focuses on workforce planning, annual leave, certifications, and data-driven decision making. You’ll collaborate across teams, drive continuous improvement, and coach staff to meet standards while supporting a dynamic,