Fulfillment Ops Lead — Swarm & Stock Excellence

Woolworths Group; Balclutha; On-site; NZD 60,000 - 80,000; Full time

Job summary

Woolworths Group in New Zealand is seeking a hands-on Operations Lead to manage and optimize store processes within our Supermarkets NZ network. You will lead the swarm, coordinate teams to stock shelves and deliver on time, while maintaining safety and quality standards.

We value collaboration, continuous improvement, and flexible shifts including weekend rotations and at least one evening per week. Join a friendly, energetic team with opportunities to develop and make Kiwi shoppers' lives a

Qualifications

• Strong ability in process excellence and a commitment to continuous learning.
• Collaborative partnerships with other functions and stakeholders.
• Effective team leadership through coaching, feedback, and motivation.

Responsibilities

• Execute Operations & Stock Management: Ensure accurate and timely completion of routines, leading the swarm to correctly handle tasks, and overseeing all teams to fill shelves and manage deliveries according to standards.
• Team Leadership & Development: Lead on-job training and coaching for team members, and champion a safe and healthy work environment.
• Maintain Store Standards: Ensure the evening team are filling to correct standards, prioritise shelf-friendly packaging, and manage overstocks effectively.
• Resolve Issues Proactively: Timely elevate process-related issues to the Function Lead for resolution.
• Contribute to Store Leadership: Step up as Acting Store Manager on scheduled shifts and actively participate in collaboration initiatives.

Skills

Process Excellence

Collaborative Partnerships

Team Leadership

Compliance & Communication

Values Alignment

Weekend/Evening Flexibility

Job description

Woolworths Group in New Zealand is seeking a hands-on Operations Lead to manage and optimize store processes within our Supermarkets NZ network. You will lead the swarm, coordinate teams to stock shelves and deliver on time, while maintaining safety and quality standards.

We value collaboration, continuous improvement, and flexible shifts including weekend rotations and at least one evening per week. Join a friendly, energetic team with opportunities to develop and make Kiwi shoppers' lives a