Ecommerce Operations Lead – Fulfillment & Process

Woolworths Supermarkets; Kerikeri; On-site; Full time

Benefits offered by this job

Team discounts

Employee assistance

Job summary

Woolworths Supermarkets New Zealand is hiring to manage and optimize a dedicated workstream, ensuring online orders are picked accurately and safely.

You will lead the swarm, train teammates, and step in as Acting Store Manager on scheduled shifts, while collaborating across functions to resolve issues and uphold quality. We value collaboration, continuous learning, and strong communication; weekend shifts and occasional evenings are part of the role.

Qualifications

• Must follow routines for timely and accurate order fulfillment.
• Lead team, train on-the-job and coach.
• Escalate process issues promptly to ensure resolution.

Skills

Process management

Team leadership

Safety compliance

Job description

Woolworths Supermarkets New Zealand is hiring to manage and optimize a dedicated workstream, ensuring online orders are picked accurately and safely.

You will lead the swarm, train teammates, and step in as Acting Store Manager on scheduled shifts, while collaborating across functions to resolve issues and uphold quality. We value collaboration, continuous learning, and strong communication; weekend shifts and occasional evenings are part of the role.