Site Reliability Engineer – Observability Specialist

Kiwibank; Christchurch; On-site; NZD 120,000 - 180,000; Full time

Job summary

Kiwibank is seeking an experienced Site Reliability Engineer with strong observability expertise to join our growing Digital & Technology Team in Wellington, Auckland or Christchurch. You will help modernise our platforms and enable consistent observability across on‑prem and cloud environments.

You will work with application, cloud and infrastructure teams to implement best practice monitoring, SLOs/SLIs, and automation via scripting, IaC and CI/CD pipelines, driving business outcomes and

Qualifications

• Extensive experience with observability tools (Dynatrace, Sumo Logic, Splunk).
• Experience aligning monitoring across on‑prem, cloud and networks for best outcomes.
• Ability to educate teams and drive business observability with SLOs/SLIs.

Responsibilities

• Collaborate with application, cloud and on‑prem teams to enable consistent observability capabilities.
• Provide expertise to Development, Product Owner, Security and Architecture on frameworks and best practices.
• Drive improvements in monitoring and incident response across platforms.
• Mentor and guide engineers towards self sufficiency in an Agile/DevOps setting.

Skills

Observability expertise

Agile/DevOps collaboration

Stakeholder engagement

Tools

Dynatrace

Sumo Logic

Splunk

Scripting

Infrastructure as Code

CI/CD

Job description

Kiwibank is seeking an experienced Site Reliability Engineer with strong observability expertise to join our growing Digital & Technology Team in Wellington, Auckland or Christchurch. You will help modernise our platforms and enable consistent observability across on‑prem and cloud environments.

You will work with application, cloud and infrastructure teams to implement best practice monitoring, SLOs/SLIs, and automation via scripting, IaC and CI/CD pipelines, driving business outcomes and