Lead SRE: Reliability & Observability (2-yr FTC)

Kiwibank; Wellington; On-site; NZD 150,000 - 210,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Banking discounts

Job summary

Kiwibank seeks a Lead Site Reliability Engineer to join the Technology Reliability, Operations and Risk team in New Zealand. The role supports the bank's largest technology change and customer migration, with hands-on leadership to improve reliability and observability across critical services.

The role involves collaboration with Principal Engineers, delivery teams, and the Transformation programme to ensure customer journeys remain safe and services remain highly available as we migrate to a

Qualifications

• Senior or lead level experience in incident response and reliability engineering.
• 2
• Experience in complex production environments including cloud and SaaS.
• 3

Responsibilities

• Lift reliability, observability, and performance across services.
• Lead through hands-on work, mentoring and influencing engineering practices.
• Guide production readiness and shorten detection/recovery times.

Skills

Senior/Lead SRE

Incident response

Observability

Performance optimization

CI/CD and automation

Mentoring/coaching

Tools

Dynatrace

Sumo Logic

GraphQL

Job description

Kiwibank seeks a Lead Site Reliability Engineer to join the Technology Reliability, Operations and Risk team in New Zealand. The role supports the bank's largest technology change and customer migration, with hands-on leadership to improve reliability and observability across critical services.

The role involves collaboration with Principal Engineers, delivery teams, and the Transformation programme to ensure customer journeys remain safe and services remain highly available as we migrate to a