Senior SRE Lead: Scale, Observability & Security

Tracksuit Limited; Auckland; On-site; NZD 150,000 - 210,000; Full time

Benefits offered by this job

Competitive compensation

ESOP

Wellness benefits

Parental leave

L&D budget

Flexible working

Office in Auckland

Job summary

Tracksuit is seeking a Senior Site Reliability Engineer to shape reliability, observability and security across our Auckland-based platform. You will guide cloud infrastructure, guardrails for agents, and golden paths to empower product teams.

Bring deep experience with IaC, AWS, Datadog, and incident management, plus strong communication to balance reliability with feature delivery. This is an office-based role with a collaborative, fast-paced startup culture.

Qualifications

• Extensive hands-on IaC experience with Terraform/Terragrunt or CDK.
• Production familiarity with AWS (or GCP/Azure) and ECS.
• Strong observability skills using Datadog, tracing and structured logging.
• Security-minded with least privilege, credential handling and incident readiness.
• Experience working with agents and tooling (Claude Code or equivalent).
• Ability to communicate health and risks to technical and non-technical stakeholders.
• Collaborative, product-minded and customer-focused.

Responsibilities

• Build and maintain cloud infrastructure with resilient defaults.
• Provide self-serve observability: monitoring, alerting, logging, tracing and automation.
• Make incidents easier to handle with runbooks and post-incident reviews.
• Define identity/least-privilege model for non-human actors (agents, CI, MCP).
• Document infrastructure designs and runbooks for both humans and bots.
• Set safety/guardrails for shipping with minimal gatekeeping.
• Oversee cloud spend visibility and cost-controls.
• Coach engineers in reliability practices and align with product goals.
• Lead incident command on real production incidents and scale the platform.

Skills

Infrastructure as Code

Cloud platforms

Observability

Security best practices

Agentic systems

Collaboration

Product-minded communication

Tools

Terraform

Terragrunt

CDK

ECS

AWS

GCP/Azure

CI/CD pipelines

Python

TypeScript

Bash

Datadog

Claude Code

Job description

Tracksuit is seeking a Senior Site Reliability Engineer to shape reliability, observability and security across our Auckland-based platform. You will guide cloud infrastructure, guardrails for agents, and golden paths to empower product teams.

Bring deep experience with IaC, AWS, Datadog, and incident management, plus strong communication to balance reliability with feature delivery. This is an office-based role with a collaborative, fast-paced startup culture.