Senior Site Reliability Engineer – AWS & Platform

Lightspeed Commerce, Inc.; Auckland; Hybrid; NZD 140,000 - 190,000; Full time

Benefits offered by this job

Lightspeed share scheme

Unlimited paid time off policy

Work remote from anywhere in the world

Health and wellness benefit of $500

Mental health online platform

Paid leave for new parents

Premium health insurance with Southern

Office meals and snacks

Parking facilities

Subsidised transport

Culture events

Newmarket office

Dog-friendly environment

Job summary

Lightspeed in Auckland is seeking a Staff Site Reliability Engineer to shape infrastructure reliability across AWS, Terraform and platform services. You will partner with engineering teams to design resilient, secure and cost-effective systems while championing observability and incident response.

Join a high-autonomy role with hybrid work options, contributing to scalable, globally used products and mentoring peers on reliability best practices within Lightspeed's Platform team.

Qualifications

• Strong AWS experience operating highly available, scalable production systems.
• Experience in a SaaS or product-led environment, working cross-functionally and navigating change.
• Strong Infrastructure as Code experience with Terraform and configuration management tooling.
• Experience with Docker, Kubernetes, ECS and Linux systems.
• Ability to code in Python, Ruby or Go, alongside complex Shell scripting.
• Experience with observability, incident management, disaster recovery and security practices.
• Experience with datastores such as MySQL, PostgreSQL, Redis or DynamoDB, plus cloud cost optimisation.
• Understanding of Agile, continuous delivery and testing, with strong communication, judgement and prioritisation skills.

Responsibilities

• Shape our approach to infrastructure reliability, developer experience and platform capabilities.
• Design and maintain scalable, automated AWS infrastructure using Infrastructure as Code.
• Build tools and platform services that help product engineers ship and operate independently.
• Partner with engineering teams to design resilient, secure and cost-effective systems.
• Improve engineering practices and delivery processes across distributed, cross-functional teams.
• Champion observability, high availability, incident management and disaster recovery.
• Apply systems thinking to complex problems, lead incident response and drive lasting improvements.
• Mentor engineers, influence reliability practices and participate in our on-call rotation.

Skills

AWS

Terraform

Docker

Kubernetes

Linux

Python

Ruby

Go

Shell scripting

Observability

Incident management

Disaster recovery

MySQL

PostgreSQL

Redis

DynamoDB

Cost optimization

Agile / CD / Testing

Tools

ECS

Job description

Lightspeed in Auckland is seeking a Staff Site Reliability Engineer to shape infrastructure reliability across AWS, Terraform and platform services. You will partner with engineering teams to design resilient, secure and cost-effective systems while championing observability and incident response.

Join a high-autonomy role with hybrid work options, contributing to scalable, globally used products and mentoring peers on reliability best practices within Lightspeed's Platform team.