Shift Supervisor: Lead People & Craft for Growth

Starbucks; Canterbury; On-site; NZD 50,000 - 66,000; Full time

Benefits offered by this job

Career development

Staff discounts

Brand discounts across Tahua Partners

Job summary

Starbucks is seeking a Shift Supervisor in New Zealand to lead shifts on the floor, support operations, and foster a welcoming Third Place for customers and partners. You will guide baristas, build team capability, and ensure consistent service to create memorable experiences.

The role emphasizes leadership, teamwork, and a calm, positive approach in a fast-paced environment, with opportunities for career progression and brand growth within Tahua Partners.

Qualifications

• 1 year of customer service experience.
• 6 months–1 year of supervisory experience.
• Strong communication and teamwork skills.
• Ability to stay calm, focused, and positive in a fast-paced environment.

Responsibilities

• Leading every shift with care, fairness and consistency.
• Building confidence, capability, and craft within the team.
• Creating organised shifts that deliver great customer experiences.
• Paying attention to the details that matter.
• Helping partners perform at their best.

Skills

Customer service

Supervisory experience

Communication

Teamwork

Leadership

Job description

Starbucks is seeking a Shift Supervisor in New Zealand to lead shifts on the floor, support operations, and foster a welcoming Third Place for customers and partners. You will guide baristas, build team capability, and ensure consistent service to create memorable experiences.

The role emphasizes leadership, teamwork, and a calm, positive approach in a fast-paced environment, with opportunities for career progression and brand growth within Tahua Partners.