Service Manager - Lead a High-Performance Workshop

Sime Darby; Blenheim; On-site; NZD 90,000 - 130,000; Full time

Job summary

Truck Stops (NZ) Ltd in Blenheim is seeking an experienced Service Manager to lead our service operation. You will manage a team of skilled and apprentice technicians, drive performance, and report to the Branch Manager with support from the Regional Manager.

You will oversee service delivery, budgets, and safety, while coaching staff to build capability and ensure high-quality customer service at this busy workshop.

Qualifications

• Previous workshop leadership experience as a Senior Leading Hand, Foreman or similar.
• Proven ability to lead, motivate and develop people.
• Exceptional communication skills and the ability to build relationships at all levels.
• A good understanding of workshop financials, including budgets, profit and loss, margins and performance targets.
• Strong decision-making, planning and prioritisation skills.
• A genuine commitment to health and safety.
• A customer-focused approach and commitment to quality service.
• The drive to overcome challenges and continuously improve performance.

Responsibilities

• Leading and motivating the service team to deliver quality service and follow best practice
• Coaching and developing technicians and apprentices to build team capability
• Managing workshop performance, budgets and targets
• Prioritising workflow and resources to deliver great outcomes for our customers
• Championing health and safety and maintaining a strong safety culture
• Working collaboratively with the Branch Manager to support the success of the wider branch

Skills

Leadership

People management

Communication

Budgeting

Health & safety

Job description

Truck Stops (NZ) Ltd in Blenheim is seeking an experienced Service Manager to lead our service operation. You will manage a team of skilled and apprentice technicians, drive performance, and report to the Branch Manager with support from the Regional Manager.

You will oversee service delivery, budgets, and safety, while coaching staff to build capability and ensure high-quality customer service at this busy workshop.