Service Manager: Lead a High-Performance Workshop

Truck Stops (NZ) Ltd; Blenheim; On-site; NZD 110,000 - 160,000; Full time

Job summary

Truck Stops (NZ) Ltd in Blenheim is seeking a Service Manager to lead the service operation and a skilled team of technicians and apprentices. Reporting to the Branch Manager, you will drive performance, ensure quality service, and manage day-to-day workshop activities.

The role demands strong workshop leadership, budgeting experience, and a focus on developing people while maintaining a robust safety culture.

Qualifications

• Experience leading a workshop team in a busy service operation.
• Proven ability to coach and develop technicians and apprentices.
• Strong budgeting, planning and targets experience.
• Excellent communication and relationship building.
• Commitment to health and safety.
• Customer-focused approach to quality service.

Responsibilities

• Lead and motivate the service team to deliver quality service.
• Coach and develop technicians and apprentices.
• Manage workshop performance, budgets and targets.
• Prioritise workflow and resources for customers.
• Champion health and safety culture.
• Collaborate with Branch Manager to support the wider branch.

Skills

Leadership experience

People management

Workshop leadership

Budgeting & P&L

Health and safety

Customer service

Communication skills

Job description

Truck Stops (NZ) Ltd in Blenheim is seeking a Service Manager to lead the service operation and a skilled team of technicians and apprentices. Reporting to the Branch Manager, you will drive performance, ensure quality service, and manage day-to-day workshop activities.

The role demands strong workshop leadership, budgeting experience, and a focus on developing people while maintaining a robust safety culture.