Service Manager

Sime Motors; Auckland; Hybrid; NZD 90,000 - 140,000; Full time

Job summary

Truckstops Blenheim, part of Sime Motors, is seeking a Service Manager to lead the service operation and a team of skilled technicians and apprentices. You will drive performance, coach staff, manage budgets, and ensure safe, high-quality service for customers.

Reporting to the Branch Manager and supported by the Regional Manager, you’ll oversee day-to-day service delivery, optimise workflows, and contribute to the wider branch’s success while growing your leadership career.

Qualifications

• Previous workshop leadership experience (Senior Leading Hand, Foreman or similar).
• Proven ability to lead, motivate and develop people.
• Strong communication skills and relationship-building at all levels.
• Good understanding of workshop financials (budgets, P&L, margins, targets).
• Strong decision-making, planning and prioritisation.
• Commitment to health and safety and quality service.

Responsibilities

• Lead and motivate the service team to deliver high-quality service.
• Coach and develop technicians and apprentices to build team capability.
• Manage workshop performance, budgets and targets.
• Prioritise workflow and resources to deliver great outcomes for customers.
• Champion health and safety and maintain a strong safety culture.
• Collaborate with Branch Manager to support branch success.

Skills

Workshop leadership

People leadership

Budgeting and financials

Decision-making and prioritisation

Health and safety

Customer service orientation

Job description

## Service ManagerApply: New Zealand | TSL | Blenheim: Full time: Posted Today: End Date: October 25, 2026 (29 days left to apply): JR121583**Company :**Truck Stops (NZ) Ltd**Develop your leadership career while leading a great team at Truckstops Blenheim.** Are you an experienced workshop leader ready to take the next step in your career? We’re looking for a Service Manager to lead our Truckstops Blenheim service operation, with responsibility for a team of skilled and apprentice technicians. This is a great opportunity for someone with strong workshop experience who enjoys developing people, delivering quality service, and driving performance. ## **Your new role as Service Manager** Reporting to the Branch Manager and supported by the Regional Manager, you’ll have responsibility for the performance and day-to-day operation of the service department. You’ll be responsible for: * Leading and motivating the service team to deliver quality service and follow best practice* Coaching and developing technicians and apprentices to build team capability* Managing workshop performance, budgets and targets* Prioritising workflow and resources to deliver great outcomes for our customers* Championing health and safety and maintaining a strong safety culture* Working collaboratively with the Branch Manager to support the success of the wider branch ## **What you’ll bring** This role will suit a skilled organiser, planner and people leader who understands the demands of a busy workshop environment and knows how to balance people, performance and customer service. To be successful, you’ll have: * Previous workshop leadership experience as a **Senior Leading Hand, Foreman or similar*** Proven ability to lead, motivate and develop people* Exceptional communication skills and the ability to build relationships at all levels* A good understanding of workshop financials, including budgets, profit and loss, margins and performance targets* Strong decision-making, planning and prioritisation skills* A genuine commitment to health and safety* A customer-focused approach and commitment to quality service* The drive to overcome challenges and continuously improve performance### ## **Grow your leadership career** If you’ve built strong technical and workshop experience and are ready to broaden your skills, this role offers the opportunity to develop across people leadership, commercial management and operational performance, with support to continue growing as a leader. If you’re ready to step up, take ownership and lead from the front, we’d love to hear from you. **About Us** **Truckstops** is a wholly owned subsidiary of Sime Motors. Established in 1984, Truckstops has provided unparalleled after-sales parts and service support to the road transport industry for over 40 years.With 19 nationwide branches supporting Hino, Mack, Volvo and UD Truck & Bus, we have grown to become the largest supplier of truck & bus parts and workshop services in New Zealand. Ready for your next leadership challenge? Apply now and take the next step in your career with Truckstops Blenheim. Note: this role includes background checks including reference, medical, drug, qualifications and right to work checks.