Senior Clinic Administrator – Optometry Teaching Clinic

University of Auckland; Auckland; On-site; NZD 62,000 - 71,000; Full time

Benefits offered by this job

Five weeks of annual leave

Competitive salary

Job summary

The University of Auckland is seeking a Senior Clinic Administrator to support the Optometry Clinic within the Faculty of Medical and Health Sciences. You will manage front‑of‑house, patient inquiries, appointment scheduling, and clinic administration to keep services running smoothly.

You will bring experience in busy administration, health sector advantageous, and proficiency with Microsoft Office and patient management systems.

Qualifications

• Experience in a busy administration environment.
• Experience in health sector advantageous.
• Strong organisational and communication skills.

Responsibilities

• Front-of-house and reception responsibilities.
• Liaising with patients and providing information about services.
• Appointment scheduling and diary management across multiple user groups.
• Invoice processing and payment collection.
• Processing external claims.
• Managing Healthlink referrals to Health NZ and other external agencies.
• Ensuring patient confidentiality protocols and requirements are adhered to.
• Obtaining and maintaining appropriate consent and documentation prior to service delivery.
• Supporting clinical teams with the preparation and distribution of clinical correspondence.
• Maintaining Health and Safety standards in line with University and legislative requirements.

Skills

Front-of-house

Reception

Diary management

Invoice processing

Health NZ liaison

Microsoft Office

Patient services

Tools

Patient management systems

Microsoft Office

Job description

The University of Auckland is seeking a Senior Clinic Administrator to support the Optometry Clinic within the Faculty of Medical and Health Sciences. You will manage front‑of‑house, patient inquiries, appointment scheduling, and clinic administration to keep services running smoothly.

You will bring experience in busy administration, health sector advantageous, and proficiency with Microsoft Office and patient management systems.