Scheduler - Administration Support

New Zealand Government; Bay of Plenty; On-site; NZD 50,000 - 68,000; Full time

Benefits offered by this job

Onsite gym subsidy

Wellbeing programme

Discounted goods

Job summary

Health New Zealand | Te Whatu Ora is seeking an experienced administrator to join the Medical Scheduling Team at Tauranga Hospital on a secondment. The role schedules patients for procedures, supports the scheduling team, and collaborates with Hauora a Toi Bay of Plenty stakeholders.

Typical hours are Monday to Friday, 8:00–4:30, with a focus on accuracy and proactive problem solving. The successful candidate will bring at least 3 years of admin experience, be adept with patient information

Qualifications

• Minimum of 3 years demonstrated experience in an administrative position.
• Knowledge of patient information systems.
• Excellent customer service and communication skills.
• Strong attention to detail and organisational skills.

Responsibilities

• Schedule patients for procedures at Tauranga Hospital.
• Provide administrative support across the Medical Scheduling Team.
• Collaborate with stakeholders across Hauora a Toi Bay of Plenty.

Skills

Administrative experience

Customer service

Strong communication

Tools

Patient information systems

Job description

Based at Tauranga HospitalSecondment opportunity, full time position - ends end of August 2027Subsidised onsite hospital gym + Wellbeing programme + Discounted goodsHealth New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to building a health system that serves all New Zealanders.

About the Role

An exciting secondment opportunity is available for a current employee and exceptional administrator to join the Medical Scheduling Team, based at Tauranga Hospital. The main purpose of this position is to schedule patients appropriately for procedures at Tauranga Hospital in line with the Ministry of Health requirements. This role requires Excellent administrative and organisational skillsStrong attention to detail and accuracyA proactive approach to problem solving, with the ability to think outside the boxA high level of flexibility, as you will provide support across the Medical Scheduling Team as requiredYoull be an important part of a close knit team, working collaboratively with colleagues and a range of stakeholders across Hauora a Toi Bay of Plenty. This position will be Monday to Friday, working from 8:00 to 4:30pm.

About You

To be successful in this position you will have the ability to work to a high level and provide excellent customer service. You will be a strong communicator both in verbal and written communication while having well developed interpersonal skills. We are looking for someone with a minimum of 3 years demonstrated experience in an administrative position. You will have comprehensive knowledge of patient information systems and have a high level of detail and organisational skills.

About the Location

Health New Zealand | Te Whatu Ora, Hauora a Toi Bay of Plenty is spread across a vast geographical area and centred across two hospitals based in Tauranga and Whakatāne. We serve a population of approximately 308,000 for the major population centres of Tauranga, Katikati, Te Puke, Whakatāne, Kawerau and Ōpōtiki. Hauora a Toi Bay of Plenty is one of the Bay of Plenty's largest employers with over 4500 staff.

Working for Health New Zealand Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our Māori, Pacific, disabled, and rainbow communities. All applications must be submitted through our online careers portal before 11:59pm on 29th September 2026. If you have any questions about the role, please contact Careers, [e-mail]. Please note, we will be reviewing applications when received and may proceed with the recruitment process, before the closing date of this advert.

Scheduler - Administration Support Bay of Plenty, North Island, NZ