Planned Care Scheduler - Administration Support

New Zealand Government; Bay of Plenty; On-site; NZD 35,000 - 52,000; Part time

Benefits offered by this job

Subsidised onsite gym

Wellbeing programme

Discounted goods

Job summary

Health New Zealand | Te Whatu Ora – Hauora a Toi Bay of Plenty is seeking an exceptional administrator to join the Surgical Scheduling Team at Tauranga Hospital as a Planned Care Scheduler/Administrator. The role requires accuracy, flexibility, and strong communication to coordinate clinic appointments and surgery across Tauranga and Whakatane Hospitals.

The successful candidate will join a supportive team working across Hauora a Toi Bay of Plenty, contributing to efficient patient flow and

Qualifications

• The ability to work to a high level and provide excellent customer service.
• You will be a strong communicator both in verbal and written communication while having well developed interpersonal skills.
• Minimum of 3 years demonstrated experience in an administrative position.
• Comprehensive knowledge of patient information systems and have a high level of detail and organisational skills.

Skills

Customer service

Communication skills

Attention to detail

Organisational skills

Job description

Based at Tauranga Hospital

Permanent, part time position - 0.7FTE

• Subsidised onsite hospital gym


• Wellbeing programme


• Discounted goods

About the Role

An opportunity exists for an exceptional administrator to join the Surgical Scheduling Team based at Tauranga Hospital as a Planned Care Scheduler/Administrator. The main purpose of this position is to schedule patients appropriately for clinic appointments and surgery at Tauranga or Whakatane Hospital in line with the Ministry of Health requirements. This role requires excellent administrative skills, attention to detail and accuracy, the ability to problem solve and think outside the box. It is an important part of a team who work closely together and with multiple stakeholders across Hauora a Toi Bay of Plenty. It will also require a high level of flexibility as it will be providing support across the whole surgical scheduling team as required.

About You

• The ability to work to a high level and provide excellent customer service.


• You will be a strong communicator both in verbal and written communication while having well developed interpersonal skills.


• Minimum of 3 years demonstrated experience in an administrative position.


• Comprehensive knowledge of patient information systems and have a high level of detail and organisational skills.

About the Location

Health New Zealand | Te Whatu Ora, Hauora a Toi Bay of Plenty is spread across a vast geographical area and centred across two hospitals based in Tauranga and Whakatāne. We serve a population of approximately 308,000 for the major population centres of Tauranga, Katikati, Te Puke, Whakatāne, Kawerau and Ōpōtiki. Hauora a Toi Bay of Plenty is one of the Bay of Plenty's largest employers with over 4500 staff.

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our Māori, Pacific, disabled, and rainbow communities.