Planned Care Scheduler - Administration Support

CGR Services; Bay of Plenty; On-site; NZD 40,000 - 56,000; Part time

Benefits offered by this job

Onsite gym

Wellbeing programme

Discounted goods

Job summary

Health New Zealand | Te Whatu Ora is seeking a Planned Care Scheduler/Administrator to join the Surgical Scheduling Team at Tauranga Hospital. The role involves scheduling patients for clinic appointments and surgery at Tauranga or Whakatāne, while ensuring MOH requirements are met.

A strong administrator with attention to detail and customer service is essential. The position is based in Tauranga with 0.7FTE, on-site benefits include a subsidised hospital gym, wellbeing programme, and

Qualifications

• Minimum of 3 years demonstrated experience in an administrative position.
• Comprehensive knowledge of patient information systems with high attention to detail and organisational skills.
• Excellent customer service and strong communication abilities.

Responsibilities

• Schedule patients for clinic appointments and surgery at Tauranga or Whakatāne Hospital in line with MOH requirements.
• Provide administration support to the Surgical Scheduling Team.
• Collaborate with Hauora a Toi Bay of Plenty across multiple stakeholders.

Skills

Administrative experience

Attention to detail

Communication skills

Customer service

Tools

Patient information systems

Job description

Based at Tauranga HospitalPermanent, part time position - 0.7FTE Subsidised onsite hospital gym + Wellbeing programme + Discounted goods Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to building a health system that serves all New Zealanders. About the Role An opportunity exists for an exceptional administrator to join the Surgical Scheduling Team based at Tauranga Hospital as a Planned Care Scheduler/Administrator. The main purpose of this position is to schedule patients appropriately for clinic appointments and surgery at Tauranga or Whakatane Hospital in line with the Ministry of Health requirements. This role requires excellent administrative skills, attention to detail and accuracy, the ability to problem solve and think outside the box. It is an important part of a team who work closely together and with multiple stakeholders across Hauora a Toi Bay of Plenty. It will also require a high level of flexibility as it will be providing support across the whole surgical scheduling team as required. Click here to view the position description. About You To be successful in this position you will have: The ability to work to a high level and provide excellent customer service. You will be a strong communicator both in verbal and written communication while having well developed interpersonal skills. Minimum of 3 years demonstrated experience in an administrative position. Comprehensive knowledge of patient information systems and have a high level of detail and organisational skills. About the Location Health New Zealand | Te Whatu Ora, Hauora a Toi Bay of Plenty is spread across a vast geographical area and centred across two hospitals based in Tauranga and Whakatāne. We serve a population of approximately 308,000 for the major population centres of Tauranga, Katikati, Te Puke, Whakatāne, Kawerau and Ōpōtiki. Hauora a Toi Bay of Plenty is one of the Bay of Plenty's largest employers with over 4500 staff. Click here to learn more about living and working in the Bay of Plenty. Working for Health New Zealand Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our Māori, Pacific, disabled, and rainbow communities.

Planned Care Scheduler - Administration Support • Bay of Plenty, North Island, NZ