SaaS Account Manager — Partner Growth

MYOB; Christchurch; Hybrid; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible hybrid workplace

Home office stipend

Corporate discounts

Sonder wellbeing partnership

Access to training & LinkedIn Learning

Generous leave options

Wellness & community programs

Job summary

MYOB is seeking an Account Manager to nurture an established portfolio of accounting partners within the Develop and Grow team. You’ll deepen relationships, understand each practice's needs, and drive orders and SME subscriptions while collaborating with Product, Marketing and Sales to deliver a cohesive partner experience.

You will combine customer focus with a sales mindset, using thoughtful discovery to uncover opportunities and move partners forward with MYOB solutions.

Qualifications

• Proven experience in B2B account management or commercial customer success.
• Experience in SaaS, technology, or similar environments with product adoption focus.
• Ability to understand accounting practices and professional services context.

Responsibilities

• Manage and grow a portfolio of accounting partners with a trusted, long-term approach.
• Understand partners' practice and technology setups to identify improvement opportunities.
• Support retention and growth including product adoption and SME subscriptions.
• Lead consultative sales conversations from discovery to agreement.
• Create account plans aligning partner goals with MYOB opportunities.
• Collaborate with Solution Consulting, Product, Enablement, Marketing and Sales for a joined-up experience.
• Stay current on accounting/tech changes and leverage learnings in conversations.

Skills

B2B account management

SaaS sales

Relationship building

Commercial acumen

Discovery questioning

Stakeholder influence

Job description

MYOB is seeking an Account Manager to nurture an established portfolio of accounting partners within the Develop and Grow team. You’ll deepen relationships, understand each practice's needs, and drive orders and SME subscriptions while collaborating with Product, Marketing and Sales to deliver a cohesive partner experience.

You will combine customer focus with a sales mindset, using thoughtful discovery to uncover opportunities and move partners forward with MYOB solutions.