Remote Travel Guest Services Specialist | Flexible Hours

Elevationtravelpartners; Dunedin; Remote; NZD 28,000 - 36,000; Full time

Benefits offered by this job

100% remote role

Flexible hours

Structured training resources

Collaborative team atmosphere

Growth opportunities within the org

Job summary

Elevationtravelpartners is seeking a Remote Guest Services Representative – Travel to deliver attentive service, resolve traveler questions, and support clients throughout their journeys from a remote location.

You will respond to inquiries across multiple channels, assist with bookings and special requests, share clear travel policies, and confirm trip arrangements while maintaining professional communication standards.

Qualifications

• Strong customer-service mindset.
• Clear written and verbal communication skills.
• Detail-oriented and dependable.
• Comfortable working independently in a remote setting.
• Ability to adapt to digital booking and communication platforms.

Responsibilities

• Respond to traveler inquiries and provide assistance across communication channels.
• Support booking updates and special travel requests.
• Share clear details about travel policies and trip preparation.
• Monitor upcoming trips and confirm arrangements with clients.
• Maintain professional and courteous communication at all times.

Skills

Customer-service mindset

Clear written and verbal communication

Detail-oriented

Independent in remote setting

Adapt to digital booking platforms

Job description

Elevationtravelpartners is seeking a Remote Guest Services Representative – Travel to deliver attentive service, resolve traveler questions, and support clients throughout their journeys from a remote location.

You will respond to inquiries across multiple channels, assist with bookings and special requests, share clear travel policies, and confirm trip arrangements while maintaining professional communication standards.