Remote Travel Concierge | Flexible Hours & Growth

Elevationtravelpartners; Christchurch; Remote; NZD 42,000 - 60,000; Full time

Benefits offered by this job

100% remote role

Flexible hours

Structured training resources

Collaborative team atmosphere

Growth opportunities within the org

Job summary

Elevationtravelpartners in New Zealand is seeking a Remote Guest Services Representative – Travel to assist travelers throughout their journey. This role focuses on attentive service, answering travel questions, and maintaining a positive client experience.

You will respond to inquiries across channels, support bookings, and explain travel policies. The position offers a 100% remote setup with flexible hours, structured training, and growth opportunities within the organization.

Qualifications

• Strong customer-service mindset.
• Clear written and verbal communication.
• Comfortable working remotely.
• Detail-oriented and dependable.
• Familiarity with digital booking platforms.

Responsibilities

• Respond to traveler inquiries and provide assistance across channels
• Support bookings and travel requests
• Explain travel policies and trip preparation
• Monitor upcoming trips and confirm client arrangements
• Maintain professional communication at all times

Skills

Customer service

Communication

Remote work

Attention to detail

Independent work

Booking platforms

Job description

Elevationtravelpartners in New Zealand is seeking a Remote Guest Services Representative – Travel to assist travelers throughout their journey. This role focuses on attentive service, answering travel questions, and maintaining a positive client experience.

You will respond to inquiries across channels, support bookings, and explain travel policies. The position offers a 100% remote setup with flexible hours, structured training, and growth opportunities within the organization.