Remote Travel Concierge - Flexible Hours

Elevationtravelpartners; Wellington; Remote; NZD 28,000 - 39,000; Full time

Benefits offered by this job

100% remote role

Flexible hours

Structured training resources

Collaborative team atmosphere

Growth opportunities within the org

Job summary

Elevationtravelpartners seeks a Remote Guest Services Representative – Travel to assist travelers from home, handling inquiries, bookings, and policy guidance to ensure a smooth journey. You will communicate clearly across digital channels and support diverse travel needs.

The ideal candidate is customer-focused, detail-oriented, and comfortable with digital booking tools. This 100% remote role offers flexible hours, structured training, and growth opportunities within the organization.

Qualifications

• Respond to traveler inquiries across channels.
• Explain travel policies and trip preparation clearly.
• Monitor upcoming trips and confirm client arrangements.

Responsibilities

• Respond to traveler inquiries and provide assistance across channels.
• Support booking updates and special travel requests.
• Share travel policies and trip preparation details.
• Monitor upcoming trips and confirm arrangements with clients.
• Maintain professional and courteous communication at all times.

Skills

Customer service

Written communication

Verbal communication

Detail oriented

Remote work

Tools

CRM software

Job description

Elevationtravelpartners seeks a Remote Guest Services Representative – Travel to assist travelers from home, handling inquiries, bookings, and policy guidance to ensure a smooth journey. You will communicate clearly across digital channels and support diverse travel needs.

The ideal candidate is customer-focused, detail-oriented, and comfortable with digital booking tools. This 100% remote role offers flexible hours, structured training, and growth opportunities within the organization.