Remote Travel Concierge — Flexible Hours & Growth

Elevationtravelpartners; Tauranga; Remote; NZD 42,000 - 54,000; Full time

Benefits offered by this job

100% remote role

Flexible hours

Structured training resources

Growth opportunities within the org

Job summary

Elevation Travel Partners is seeking a Remote Guest Services Representative – Travel to assist travelers throughout their journey. This role focuses on attentive service, answering questions, and maintaining a positive client experience from anywhere.

You will respond across channels, help with bookings and travel requests, explain policies, and coordinate upcoming trips. The position offers 100% remote work, flexible hours, and a structured training program for growth within the team.

Qualifications

• Strong customer-service mindset.
• Clear written and verbal communication skills.
• Detail-oriented and dependable.
• Comfortable working independently in a remote setting.
• Ability to adapt to digital booking and communication platforms.

Responsibilities

• Respond to traveler inquiries and provide assistance across communication channels
• Support booking updates and special travel requests
• Share clear details about travel policies and trip preparation
• Monitor upcoming trips and confirm arrangements with clients
• Maintain professional and courteous communication at all times

Skills

Customer service mindset

Clear communication

Detail-oriented

Remote work independence

Adapt to digital platforms

Tools

Digital booking platforms

Job description

Elevation Travel Partners is seeking a Remote Guest Services Representative – Travel to assist travelers throughout their journey. This role focuses on attentive service, answering questions, and maintaining a positive client experience from anywhere.

You will respond across channels, help with bookings and travel requests, explain policies, and coordinate upcoming trips. The position offers 100% remote work, flexible hours, and a structured training program for growth within the team.