Remote Travel Concierge | Flexible Hours & Growth

Elevationtravelpartners; New Plymouth; Remote; NZD 42,000 - 62,000; Full time

Benefits offered by this job

Remote role

Flexible hours

Training resources

Collaborative team atmosphere

Growth opportunities

Job summary

Elevationtravelpartners is seeking a Remote Guest Services Representative – Travel to assist travelers throughout their journey. You will provide attentive service, resolve travel questions, and maintain a positive client experience.

The role centers on responding to inquiries, supporting bookings, and ensuring travelers understand policies and trip preparation. This remote position offers flexible hours, on-going training resources, and growth opportunities within the organization.

Qualifications

• Excellent customer-service mindset.
• Strong written and verbal communication skills.
• Detail-oriented and dependable.
• Able to work independently in a remote setting.
• Comfortable using digital booking and communication platforms.

Responsibilities

• Respond to traveler inquiries and provide assistance across communication channels.
• Support booking updates and special travel requests.
• Share clear details about travel policies and trip preparation.
• Monitor upcoming trips and confirm arrangements with clients.
• Maintain professional and courteous communication at all times.

Skills

Customer-service mindset

Clear communication

Detail-oriented

Independent remote work

Adapt to digital platforms

Job description

Elevationtravelpartners is seeking a Remote Guest Services Representative – Travel to assist travelers throughout their journey. You will provide attentive service, resolve travel questions, and maintain a positive client experience.

The role centers on responding to inquiries, supporting bookings, and ensuring travelers understand policies and trip preparation. This remote position offers flexible hours, on-going training resources, and growth opportunities within the organization.