Remote Travel Care Specialist – Flexible Hours & Perks

Getaway Travel Agency; Auckland; Remoto; NZD 42.000 - 65.000; Tempo integral

Benefícios oferecidos por esta vaga

Remote flexibility

Exclusive travel perks

Professional growth

Passionate travel community

Resumo da vaga

Getaway Travel Agency USA is seeking a Travel Care Representative to guide clients from trip planning through return home. You will answer inquiries, assist with travel arrangements, and resolve issues with professionalism. This remote role offers flexible hours and access to exclusive travel perks.

Based in sunny Arizona, the agency emphasizes personalized service and a supportive team environment, with ongoing training to help you grow in the travel industry.

Qualificações

• Excellent verbal and written communication.
• Background in customer service, preferably travel/ hospitality.
• High attention to detail and proactive mindset.
• Tech-savvy and quick to learn new booking tools.
• Genuine enthusiasm for travel and helping others.

Responsabilidades

• Respond to client inquiries across channels in a timely, professional manner.
• Support clients with booking modifications, cancellations, and special requests.
• Provide accurate information on destinations, documentation, and processes.
• Follow up with clients to confirm plans and gather feedback post-trip.
• Address concerns with empathy and efficiency to ensure satisfaction.

Conhecimentos

Communication skills

Customer service experience

Attention to detail

Tech-savvy

Travel enthusiasm

Descrição da vaga

Getaway Travel Agency USA is seeking a Travel Care Representative to guide clients from trip planning through return home. You will answer inquiries, assist with travel arrangements, and resolve issues with professionalism. This remote role offers flexible hours and access to exclusive travel perks.

Based in sunny Arizona, the agency emphasizes personalized service and a supportive team environment, with ongoing training to help you grow in the travel industry.