Privacy & Information Access Assessor

Marketplace; Palmerston North; Hybrid; NZD 60,000 - 70,000; Full time

Job summary

Oranga Tamariki—Ministry for Children is seeking an Assessor in Palmerston North to respond to information requests under the Privacy Act and Official Information Act. You will assess customer files, communicate with internal teams and external agencies, and apply a risk-based approach to provide the right information.

The role emphasizes continuous learning and development and handling sensitive information with discretion.

Qualifications

• Customer service experience
• Understanding of Privacy and Official Information Acts
• Experience with risk assessment and finding solutions
• Ability to handle sensitive information appropriately
• Familiarity with Word and Excel
• Cross-cultural awareness, including tikanga Māori and Pacific cultures

Responsibilities

• Assess customer files and make informed decisions using a risk-based approach
• Communicate effectively with customers and other OT teams and external agencies
• Identify opportunities for improvement and participate in continuous learning and development

Skills

Customer service

Privacy Act understanding

Official Information Act understanding

Risk assessment

Handling sensitive information

Office software

Cross-cultural awareness

Tools

Word

Excel

Job description

Oranga Tamariki—Ministry for Children is seeking an Assessor in Palmerston North to respond to information requests under the Privacy Act and Official Information Act. You will assess customer files, communicate with internal teams and external agencies, and apply a risk-based approach to provide the right information.

The role emphasizes continuous learning and development and handling sensitive information with discretion.