Privacy & Information Access Assessor

Oranga Tamariki—Ministry for Children; Paraparaumu; On-site; NZD 63,000 - 69,000; Full time

Job summary

Oranga Tamariki—Ministry for Children invites applications for an Assessor based in Wellington. You will review information requests, assess files using risk-based judgment, and respond to customers while coordinating with internal teams and external agencies.

The role emphasizes privacy law knowledge, accurate handling of sensitive data, and ongoing professional development within a supportive, diverse environment.

Qualifications

• Customer service experience.
• Understanding of the Privacy and Official Information Acts.
• Experience with risk assessing, dealing with issues and identifying solutions.
• Ability to manage sensitive and confidential information in an appropriate manner.
• Knowledge and experience with standard office software (Word, Excel).
• Sensitivity to cross-cultural practices; knowledge of tikanga Māori and Pacific cultures.
• A relevant tertiary qualification or equivalent work experience is desirable.

Responsibilities

• Assess customer files and make informed decisions using a risk-based approach.
• Communicate effectively with customers, other Oranga Tamariki teams and external agencies.
• Identify opportunities for improvement and participate in continuous learning and development.

Skills

Customer service

Privacy Act knowledge

Risk assessment

Confidential data handling

Office software (Word, Excel)

Cross-cultural awareness

Tertiary qualification desirable

Education

Relevant tertiary qualification or equivalent experience

Job description

Oranga Tamariki—Ministry for Children invites applications for an Assessor based in Wellington. You will review information requests, assess files using risk-based judgment, and respond to customers while coordinating with internal teams and external agencies.

The role emphasizes privacy law knowledge, accurate handling of sensitive data, and ongoing professional development within a supportive, diverse environment.