Privacy & Information Access Assessor

Oranga Tamariki—Ministry for Children; Palmerston North; On-site; NZD 63,000 - 69,000; Full time

Job summary

Oranga Tamariki—Ministry for Children in Palmerston North is seeking an Assessor to support Customer Information Requests. You will assess files under the Privacy Act and Official Information Act, making informed decisions using a risk-based approach and communicating with customers and internal teams.

You will contribute to continuous improvement and professional development to protect tamariki wellbeing. We value privacy expertise, cross-cultural awareness, and careful handling of confidential

Qualifications

• Experience delivering customer service.
• Understanding of the Privacy and Official Information Acts.
• Experience with risk assessment and problem solving.
• Ability to handle sensitive information responsibly.
• Proficiency with Word and Excel.
• Cultural awareness including tikanga Māori and Pacific cultures.
• Tertiary qualification or equivalent work experience is desirable.

Skills

Customer service

Privacy Act knowledge

Risk assessment

Confidential info handling

Word & Excel

Cross-cultural awareness

Tertiary qualification

Education

Relevant tertiary qualification

Job description

Oranga Tamariki—Ministry for Children in Palmerston North is seeking an Assessor to support Customer Information Requests. You will assess files under the Privacy Act and Official Information Act, making informed decisions using a risk-based approach and communicating with customers and internal teams.

You will contribute to continuous improvement and professional development to protect tamariki wellbeing. We value privacy expertise, cross-cultural awareness, and careful handling of confidential