Receptionist Fixed Term

Arvida Group; Tauranga; On-site; NZD 30,000 - 41,000; Part time

Benefits offered by this job

Mentorship with experienced managers

Engaging, positive work culture

Competitive market rate

Job summary

Arvida Group is seeking a friendly receptionist to join our team at the new Care Centre in Tauranga. You will be the first point of contact for residents, family and business contacts, handling calls, visitors and day-to-day office tasks with warmth and professionalism.

Key requirements include strong customer service and administration experience, and proficiency in Office 365 (Outlook, Teams, Word, Excel, PowerPoint).

Qualifications

• Experience in customer service and administration in a similar role.
• Ability to interact and communicate with a variety of people.
• Strong problem solving and prioritisation skills.
• Compassion and sensitivity in interactions with residents.

Responsibilities

• Attend to reception duties including calls, assisting residents and visitors in a warm, friendly, and professional manner.
• Sort documents, mail and parcels and deliver items within the village.
• Maintain and create resident database profiles.
• Provide services respectfully protecting privacy, dignity and personal property.
• Assist with day-to-day operations of the office.

Skills

Customer service

Administration

Microsoft Office 365

Communication skills

Problem solving

Prioritisation

Compassion

Tools

Office 365 (Outlook)

Outlook

Teams

Word

Excel

PowerPoint

Job description

Jora New Zealand will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

At Arvida, wecreate communities with freedom to thrive.

We develop and operate communities that provide independent living and aged care services to older New Zealanders - with a resident-led approach. Each day, our interactions with our team and residents are guided by three values:Being There | In it Together | Look for a Way.

Job Description

Mō te tūranga | About the role

As part of our reception team, you will be the first point of contact for our residents, family, and business contacts in our beautiful newly built Care Centre. Your creativity and enthusiasm will support you in your day-to-day tasks, including:

• Attending to reception duties including telephone calls, and assisting residents and visitors, in a warm, friendly, and professional manner
• Sortingdocuments,mail&parcels anddeliveringitemstoappropriateindividuals withinthe village
• Maintaining/creatingresidentdatabaseprofiles
• Providing services pleasantly and courteously which is respectfulof individual privacy, dignity, and personal property
• Assisting with the day-to-day operations of the office

This is Fixed term to December part-time role Saturday and Sunday 1000am to 3.00pm.

Qualifications

To tatou kaitono pai | What you bring

Strength and competence in customer service and administration through experience in a similar role. Our ideal candidate will demonstrate:

• Ability to interact & communicate with a variety of people
• Ability to think on their feet and and solve problems
• Compassion and sensitivty
• Ability to prioritise tasks and meet deadlines.
• Strong experiencewith Office 365 including Outlook, Teams, Word, Excel, and PowerPoint.

Additional Information

• A competitive market rate
• Mentorship with experienced managers
• An engaging, positive, and supportive work culture
• The opportunity to work with a dedicated and enthusiastic team

If you have a passion for working with older New Zealanders, enjoy being a part of a team that makes a difference, and seek purpose-led work, we’d love to hear from you!