Administrative Assistant + Receptionist

Wingspan Trust; Auckland; Hybrid; NZD 18,000 - 24,000; Part time

Job summary

Wingspan Trust (Northspan Wellbeing) is seeking an Administrative Assistant + Receptionist for Ōrākei, Auckland. This part-time, job-share role combines front-of-house reception with general admin and client support, serving as the first point of contact for clients and visitors and ensuring smooth service delivery.

The primary work location is Ōrākei with occasional coverage at Takapuna. Flexible days are Wednesday through Saturday with hours to be confirmed; start date is 12 October 2026.

Qualifications

• Experience in reception or administration preferred.
• Strong organisational and data-handling skills.
• Comfortable with confidential information and client records.

Responsibilities

• Provide warm, welcoming reception for clients, visitors and staff.
• Manage phone, email and other inquiries and provide administrative support.
• Support client intake, appointments and waiting-list management with accurate records.
• Assist with basic financial tasks including payments, invoicing and Xero administration.

Skills

Client service

Organised

Communication

Microsoft Office

Tools

Excel

Xero

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Administrative Assistant + Receptionist

Wingspan Trust / Northspan Wellbeing

Part-time | Job-share | Ōrākei, Auckland

About the role

Wingspan Trust and Northspan Wellbeing are seeking a warm, organised and reliable Administrative Assistant + Receptionist to join our team.

This is a varied part-time role combining front-of-house reception with general administrative and client support. You will be an important first point of contact for clients, visitors and counsellors, helping to ensure our services operate smoothly and professionally.

The primary place of work will be our Ōrākei site, with occasional cover required at our Takapuna site.

Days: Wednesday afternoon – Saturday

Hours: To be confirmed

Start date: 12 October 2026

Employment type: Part-time, job-share

Key responsibilities

You will:

• Provide a warm, welcoming and professional reception experience for clients, visitors and staff.
• Manage phone, email and other client enquiries and provide administrative support.
• Support client intake, appointments and waiting-list management while maintaining accurate and confidential records.
• Assist with general financial and administrative tasks, including payments, invoicing and basic Xero administration.
• Maintain accurate data and assist with reporting using systems such as Microsoft Excel, Xero and Exess.
• Maintain a clean, organised and welcoming reception and office environment, including monitoring supplies and stationery.
• Work collaboratively with counsellors, administration staff and the leadership team to support the smooth day-to‑day operation of the organisation.

About you

We are looking for someone who is:

• Warm, approachable and committed to providing excellent client service.
• Highly organised, reliable and able to manage competing priorities.
• Confident communicating with a wide range of people, both face‑to‑face and through phone and email.
• Detail-oriented, with strong administrative and record-keeping skills.
• Able to handle confidential information with professionalism and discretion.
• Confident using Microsoft Office, particularly Excel, and comfortable learning new systems.
• Comfortable with basic financial administration; experience with Xero is an advantage.
• A collaborative team member who is also able to work independently.
• Flexible and willing to provide occasional cover at our Takapuna site.

Previous administration, reception or client service experience would be advantageous. Most importantly, we are looking for someone with the right attitude, strong organisational skills and a genuine commitment to providing a positive experience for our clients.

Why join us?

This is an opportunity to join an organisation that makes a meaningful difference in the community. You will work alongside counsellors, administration staff and the leadership team in a supportive environment where your contribution directly supports the delivery of accessible wellbeing services.

If you are an organised, people-focused administrator who enjoys variety and making a positive first impression, we would love to hear from you.