Administration Assistant/Receptionist

Tui Ora; Waitara; On-site; NZD 45,000 - 65,000; Full time

Benefits offered by this job

Te Reo Māori training

Professional development

Wellbeing and leave entitlements

Job summary

Tui Ora is seeking an Administration Assistant/Receptionist to streamline front-of-house and administrative support for clinical services in Whaitara, with occasional Ngāmotu visits.

You will be the welcoming first contact for patients and visitors, ensuring accurate records and smooth workflows while applying whānau-centred, culturally safe practices.

Qualifications

• Current first aid certificate (preferred)
• Full, clean New Zealand Driver Licence
• Previous administration and reception experience, preferably in a General Practice or Healthcare setting
• Proficiency with electronic Patient Management Systems (e.g., Indici) is advantageous
• Working knowledge of Microsoft Office applications
• Previous general office accounting experience (preferred)
• Well-developed written and oral communication skills
• Excellent interpersonal and organisational skills
• High level of integrity, reliability and self-management; ability to manage confidential information with discretion
• Understanding of Tikanga Māori and its practical application in a health setting
• Demonstrated cultural competence and awareness of the needs of Māori communities

Responsibilities

• Coordinate reception and administrative functions supporting clinical services
• Be the first point of contact for patients, whānau and visitors
• Maintain accurate and efficient administrative processes and day-to-day operations
• Provide culturally safe, whānau-centred interactions in all tasks

Skills

First aid certificate

Driver Licence

Reception experience

Microsoft Office

Communication skills

Interpersonal skills

Integrity

Confidentiality

Tikanga Māori understanding

Cultural competence

Tools

Indici

Electronic Patient Management Systems

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Location: Primarily based in Whaitara, with flexibility to work in Ngāmotu on occasion

Mō te tūranga | About the role

As the Administration Assistant/Receptionist, you will play a key role in ensuring the smooth coordination of reception and administrative functions that support the effective delivery of clinical services. You will be the first point of contact, creating a welcoming and responsive front-of-house experience for patients, whānau, and visitors.

This role is central to maintaining accurate and efficient administrative processes, while supporting the day-to-day flow of operations. Success in this position is reflected in your ability to provide a high standard of service, ensure administrative accuracy, and consistently apply culturally safe, whānau-centred practices in all interactions and tasks.

Kia ekena a angitū | To promote success in this role, you will have

• Current first aid certificate (preferred)
• Full, clean New Zealand Driver Licence
• Previous administration and reception experience, preferably in a General Practice or Healthcare setting
• Proficiency in electronic Patient Management Systems (e.g., Indici) is advantageous
• Working knowledge of Microsoft Office applications
• Previous general office accounting experience (preferred)
• Well-developed written and oral communication skills
• Excellent interpersonal and organisational skills
• High level of integrity, reliability and self-managementAbility to manage confidential information with discretion
• Understanding of Tikanga Māori and it’s practical application in a health setting
• Demonstrated cultural competence and awareness of the needs of Māori communities

As a kaupapa Māori organisation serving Taranaki for more than 25 years, we support the health, wellbeing and aspirations of whānau across our community.

Our approach is holistic and whānau-centred - we work alongside people to identify what matters most to them and help create pathways to achieve their goals. Our diverse teams bring together a wide range of skills and experiences, supporting whānau across many areas of life, not just health.

At Tui Ora, our mahi is meaningful, challenging and rewarding. We are committed to creating a supportive, inclusive workplace where our kaimahi can grow, thrive and be at their best.

If you’re looking for purpose-driven work in a positive, values-led environment, Tui Ora could be the place for you.

He aha tā mātou | What we offer

• Te Reo Māori (Māori language) and cultural learning training – during work hours!
• A Tui Ora Day (an additional paid day each year)
• Four Wellbeing Leave days annually
• Professional Development
• A professional, fun, people-focused and vibrant working whānau environment
• A fantastic location to work and live
• A competitive remuneration package.

You will be valued as a member of our Tui Ora whānau, supported in both your daily work and in your professional development.

We celebrate diversity within ourteams andsupport the cultural growth of allkaimahi(employees), no matter where you are at on yourTe AoMāorijourney.

Join us and explore what is possible.

You must be eligible to work in New Zealand to be considered for this position.

Applications Close on 16th September 2026.