Medical Receptionist

Frontline Recruitment Group; Wellington; On-site; NZD 42,000 - 54,000; Full time

Job summary

Frontline Recruitment Group – Wellington, North Island is seeking a Medical Receptionist to join a busy community-focused medical practice on a permanent basis. Based in Wellington CBD, you will be the first point of contact for patients, managing appointments, enquiries, and general administrative tasks with professionalism and care.

This fixed-term role runs for 12 months, three days a week (24 hours) Monday to Thursday, with flexibility to work additional days as required.

Qualifications

• Previous experience in a medical reception or healthcare administration role.
• Excellent customer service and communication skills.
• Ability to stay calm and organised in a busy environment.
• Strong administrative and time management skills.
• Experience managing appointments, patient records and confidential information.
• Professional and compassionate approach to patients.
• Understanding of patient privacy and confidentiality requirements.
• Understanding of Te Tiriti o Waitangi and relevance within healthcare in Aotearoa and commitment to culturally safe practice.

Responsibilities

• Be the first point of contact for patients and manage the reception area.
• Schedule and manage patient appointments and enquiries.
• Handle administrative tasks with professionalism and care.

Skills

Medical reception

Customer service

Communication skills

Attention to detail

Time management

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Frontline Recruitment Group – Wellington, North Island

Permanent

Be the welcoming face of a busy and community focused medical practice. Our client is seeking a Medical Receptionist to join their healthcare team on a permanent basis. This is an excellent opportunity for someone with strong reception experience to play a key role in delivering a welcoming first impression to patients. Based in Wellington CDB, you will be the first point of contact for patients, managing appointments, enquiries, and administrative tasks with professionalism and care.

About you

You will be someone who genuinely enjoys helping people and understands the difference a friendly face and calm approach can make.

This is a fixed term role, initially for 12 months and is three days a week, (24 hours) between Monday to Thursday but need someone with flexibility to work additional days as required.

You will bring:

• Previous experience in a medical reception or healthcare administration role
• Excellent customer service, communication skills, attention to detail and accuracy
• The ability to remain calm and organised in a busy environment
• Strong administrative and time management skills
• Experience managing appointments, patient records and confidential information
• A professional and compassionate approach to patients from all backgrounds
• An understanding of patient privacy and confidentiality requirements
• An understanding of, or willingness to learn about, Te Tiriti o Waitangi and its relevance within healthcare in Aotearoa and a commitment to culturally safe practice and health equity

Additional information

• Fixed term opportunity based in Wellington CBD
• Make a real difference to the patient experience
• Perfect for an organised, compassionate healthcare professional