Weekend Receptionist Fixed Term

Arvida Group; Tauranga; On-site; NZD 36,000 - 48,000; Part time

Benefits offered by this job

Competitive market rate

Mentorship with experienced managers

Positive work culture

Dedicated and enthusiastic team

Job summary

Arvida Group is seeking a friendly, customer-focused Receptionist to be the first point of contact at our new Care Centre in Tauranga. You will assist residents, family and staff, answer calls, sort mail, and support daily office tasks with warmth and professionalism.

This is a fixed-term, part-time role (Saturday and Sunday 10:00 am–3:00 pm) offering a competitive market rate and mentorship within a supportive team.

Qualifications

• Experience in a similar role delivering customer service.
• Able to interact with a variety of people.
• Strong communication and problem-solving skills.
• Proficiency with Office 365 including Outlook, Teams, Word, Excel and PowerPoint.

Responsibilities

• Attend to reception duties including telephone calls, and assist residents and visitors in a warm, friendly, and professional manner.
• Sort documents, mail and parcels and deliver items to appropriate individuals within the village.
• Maintain/create resident database profiles.
• Provide services respectfully, protecting privacy, dignity and personal property.
• Assist with day-to-day office operations.

Skills

Customer service

Administration

Communication

Problem solving

Office 365

Job description

Jora New Zealand will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

At Arvida, wecreate communities with freedom to thrive.

We develop and operate communities that provide independent living and aged care services to older New Zealanders - with a resident-led approach. Each day, our interactions with our team and residents are guided by three values:Being There | In it Together | Look for a Way.

Company Description

Nau mai ki te roopu Arvida | Welcome to Arvida

At Arvida, wecreate communities with freedom to thrive.

We develop and operate communities that provide independent living and aged care services to older New Zealanders - with a resident-led approach. Each day, our interactions with our team and residents are guided by three values:Being There | In it Together | Look for a Way.

Job Description

Mō te tūranga | About the role

As part of our reception team, you will be the first point of contact for our residents, family, and business contacts in our beautiful newly built Care Centre. Your creativity and enthusiasm will support you in your day-to-day tasks, including:

• Attending to reception duties including telephone calls, and assisting residents and visitors, in a warm, friendly, and professional manner
• Sortingdocuments,mail&parcels anddeliveringitemstoappropriateindividuals withinthe village
• Maintaining/creatingresidentdatabaseprofiles
• Providing services pleasantly and courteously which is respectfulof individual privacy, dignity, and personal property
• Assisting with the day-to-day operations of the office

This is Fixed term to December part-time role Saturday and Sunday 1000am to 3.00pm.

Qualifications

To tatou kaitono pai | What you bring

Strength and competence in customer service and administration through experience in a similar role. Our ideal candidate will demonstrate:

• Ability to interact & communicate with a variety of people
• Ability to think on their feet and and solve problems
• Compassion and sensitivty
• Ability to prioritise tasks and meet deadlines.
• Strong experiencewith Office 365 including Outlook, Teams, Word, Excel, and PowerPoint.

Additional Information

He aha ta ... | What we can offer

• A competitive market rate
• Mentorship with experienced managers
• An engaging, positive, and supportive work culture
• The opportunity to work with a dedicated and enthusiastic team