Receptionist & Administration Support

Glasshouse Property Management; Hamilton; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive remuneration

Professional development

Flexible working arrangements

Job summary

Glasshouse Property Management in Hamilton Central is seeking a Receptionist & Administration Support. This full-time role from 8am to 4pm, Monday to Friday, serves as the first point of contact for clients, visitors and stakeholders, ensuring the office runs smoothly and professionally.

You will manage communications, scheduling, and records with accuracy, supporting property managers and the wider team. A friendly, proactive approach, strong organisation, and Microsoft Office skills are

Qualifications

• Experience in front-desk or customer-facing administration is preferred.
• Strong communication skills, both written and verbal.
• Excellent organisational and time management abilities.
• Proficiency with Microsoft Office Suite and general computer skills.
• Ability to manage multiple tasks simultaneously and prioritise effectively.
• Professional telephone manner and interpersonal skills.
• Attention to detail and accuracy in record-keeping.
• Reliable, punctual, and committed to high standards.
• Ability to work independently and as part of a team.

Responsibilities

• Greeting and welcoming visitors, clients, and contractors in a professional and courteous manner.
• Managing incoming and outgoing telephone calls, emails, and correspondence.
• Scheduling appointments, meetings, and property viewings.
• Maintaining and updating client records and databases with accurate information.
• Processing paperwork, invoices, and administrative documentation.
• Providing administrative support to property managers and other team members.
• Managing office supplies and equipment inventory.
• Coordinating with contractors, maintenance teams, and service providers.
• Handling general enquiries and directing them to the appropriate staff member.
• Performing other administrative duties as required to support the business.

Skills

Reception experience

Excellent communication

Organisational skills

Multitasking

Professional telephone manner

Attention to detail

Team player

Independent worker

Tools

Microsoft Office

Job description

About us

Glasshouse Property Management is a leading property management company dedicated to providing exceptional service and support to our clients and their properties. We pride ourselves on our professional approach, attention to detail, and commitment to excellence in everything we do. Our team is passionate about creating positive experiences and maintaining strong relationships with both clients and colleagues.

About the role

We are seeking a Receptionist & Administration Support professional to join our team at Glasshouse Property Management in Hamilton Central, Waikato. This is a full-time position from 8am to 4pm Monday to Friday, that serves as the first point of contact for our clients, visitors, and stakeholders. You will play a vital role in ensuring our office operates smoothly, managing communications, scheduling, and administrative tasks that keep our property management operations running efficiently. This position is integral to maintaining the professional image and reputation of our company.

Key responsibilities

• Greeting and welcoming visitors, clients, and contractors in a professional and courteous manner
• Managing incoming and outgoing telephone calls, emails, and correspondence
• Scheduling appointments, meetings, and property viewings
• Maintaining and updating client records and databases with accurate information
• Processing paperwork, invoices, and administrative documentation
• Providing administrative support to property managers and other team members
• Managing office supplies and equipment inventory
• Coordinating with contractors, maintenance teams, and service providers
• Handling general enquiries and directing them to the appropriate staff member
• Performing other administrative duties as required to support the business

What we're looking for

• Prior experience working as a receptionist or in a similar customer-facing administrative role
• Excellent communication skills, both written and verbal
• Strong organisational and time management abilities
• Proficiency with Microsoft Office Suite and general computer skills
• Ability to manage multiple tasks simultaneously and prioritise effectively
• Professional telephone manner and exceptional interpersonal skills
• Attention to detail and accuracy in record-keeping
• Reliable, punctual, and committed to maintaining high standards
• Ability to work independently and as part of a team
• Experience in property management or real estate sectors is preferred but not essential

What we offer

We are committed to creating a supportive and rewarding workplace where our team members can thrive. We offer competitive remuneration, ongoing professional development opportunities, and a collaborative team environment. Our company values work-life balance and flexibility where possible. We provide a pleasant office setting in Hamilton Central and foster a culture of respect, inclusion, and mutual support. We encourage open communication and are happy to discuss flexible working arrangements that may suit your needs.