Receptionist

Graham Brown and Co; Rotorua; On-site; NZD 42,000 - 52,000; Full time

Job summary

Graham Brown and Co in Rotorua, North Island, is seeking a confident receptionist to join our friendly team in a permanent full-time role. You’ll be the warm first point of contact for clients and visitors, helping the office run smoothly and professionally.

Working at a growing accounting practice with offices in Putāruru, Tokoroa and Rotorua, you’ll handle enquiries, support admin tasks, and maintain tidy reception and meeting spaces while developing your skills in a supportive environment.

Qualifications

• Previous experience in administration or customer service is essential.
• Strong communication and organisational skills.
• Comfortable handling confidential information.

Responsibilities

• Welcoming clients and handling enquiries in person, by phone and email.
• Supporting general administrative tasks such as typing, scanning and filing.
• Keeping reception, meeting spaces and tearooms tidy and professional.
• Assisting the wider team to ensure smooth day-to-day office operations.

Skills

Excellent communication

Organised

Customer service oriented

Multitasking

Team player

Tools

Microsoft Office 365

Job description

Graham Brown and Co – Rotorua, North Island

Ready for the next step in your administration career?

Graham Brown & Co is looking for a confident, organised and people-focused Receptionist to join our friendly and supportive Rotorua team in a permanent, full-time position.

With offices in Putāruru, Tokoroa and Rotorua, we’re a growing and evolving accounting practice with a strong presence across the region. This role is an important part of our journey and offers a fantastic opportunity to build your career in a professional yet down-to-earth workplace where teamwork, development and exceptional client service are genuinely valued.

About Your Role at the Front Desk

As our Receptionist, you’ll be the first point of contact for our clients and visitors, creating a warm and welcoming first impression.

Your day-to-day will include:

• Welcoming clients and handling incoming enquiries (phone, email, and in-person)
• Supporting general administrative tasks such as typing, scanning, and filing
• Keeping reception, meeting spaces and tearooms tidy, organised, and professional
• Assisting the wider team to ensure smooth day-to-day office operations

No two days will be quite the same, and you’ll have the opportunity to make a real contribution to the day-to-day flow of the office. Full training will be provided.

What We’re Looking For

You’ll thrive in this role if you:

• Are reliable, hardworking and well presented
• Communicate clearly and confidently
• Are proactive, organised and quick to pick up new tasks
• Are comfortable juggling a variety of priorities
• Enjoy working independently while also being part of a team
• Handle confidential information with care, professionalism and integrity

Previous experience in administration or customer service is essential, along with a positive attitude and a willingness to learn. Confidence using Microsoft Office 365 would be an advantage.

Most importantly, we’re looking for someone who enjoys working with people, takes pride in what they do and is keen to continue developing their skills.

What We Offer

A supportive, team-focused workplace with a positive and welcoming culture

Genuine opportunities to learn, grow and develop your career

The chance to be part of a respected and forward-thinking firm

A varied role where your contribution is valued and makes a difference