Office Administrator/Receptionist

Aotearoa New Zealand Association of Social Workers; Rotorua; On-site; NZD 50,000 - 60,000; Full time

Benefits offered by this job

Wellness budget

Mentoring and career development

Flexible working arrangements

Annual clothing allowance

Birthday leave

KiwiSaver employer contribution 4.5%

Job summary

GHA is seeking an Office Administrator/Receptionist for its Rotorua office. You will be the friendly face, handle inquiries by phone and email, and support the wider team with a variety of duties.

Hours are 8:30am–5:00pm, Monday to Friday, with opportunities to learn new skills and contribute to a collaborative, values-driven environment.

Qualifications

• Demonstrates passion and commitment to Māori development.
• Displays manaakitanga and builds trusted relationships with clients and stakeholders.
• Strong verbal and written communication and time management skills.
• Confident using Microsoft 365 including Outlook, Word, Excel and Teams.
• Understanding of Te reo and tikanga Maori preferred but not essential.
• Currently reside in New Zealand with valid right to work.

Responsibilities

• Customer service via phone and email.
• Share registry administration and AML support.
• Meeting room bookings and coordinating room setup for events.
• Provide wider team support and learn new skills in a collaborative environment.

Skills

Māori development

Manaakitanga

Verbal & written communication

Time management

Microsoft 365 proficiency

Tools

Microsoft 365 (Outlook, Word, Excel, Teams)

Job description

GHA is looking for an Office Administrator/Receptionist to be the friendly and welcoming face of our Rotorua office. As the first point of contact for our clients, visitors, and wider community, you will play an important role in creating a positive and professional first impression for all our manuhiri.

This is a full-time position based in our Rotorua office, with fixed hours of 8:30am to 5:00pm, Monday to Friday, to align with our standard opening hours.

No two days are the same in this role. You will enjoy a variety of responsibilities, including customer service via phone and email, share registry administration, AML support, meeting room bookings, and coordinating room set-up for both internal and external events. In addition, you will provide support to the wider team as needed, making this an excellent opportunity for someone who enjoys learning new skills, taking initiative, and contributing to a collaborative team environment.

Skills and Experience

We are looking for someone who:

• · Shares our passion and commitment to Māori development;
• · Demonstrates manaakitanga and enjoys building trusted relationships with our clients, colleagues and other stakeholders;
• · Displays strong verbal and written communication, and time management skills;
• · Confident using Microsoft 365, including Outlook, Word, Excel and Teams
• · A good understanding of Te reo and tikanga Maori is preferred but not essential;
• · Currently reside in New Zealand and hold a valid right to work in New Zealand

Why Join GHA?

At GHA, we're passionate about supporting Māori success through professional services delivered in a Māori context. You'll join a supportive and values-driven team that combines professional excellence with kaupapa Māori values.

As an Approved Training Employer, we are committed to investing in our people and providing opportunities for ongoing learning, development, and career growth.

What We Offer:

• · Mentoring and career development support
• · Wellness budget
• · Flexible working arrangements
• · Annual clothing allowance
• · Day off for your birthday
• · 4.5% employer KiwiSaver contribution

About us

GHA is a Māori chartered accountancy and management consulting firm with offices in Rotorua and Tauranga, supporting Māori clients throughout Aotearoa. We provide a full range of accounting, management consulting, and secretarial services to a diverse range of clients, including Māori Land Trusts, Māori Incorporations, Post-Settlement Governance Entities, and service providers.

We believe professional services are about more than just numbers. Our team is committed to building strong relationships, delivering quality advice and support, and helping our clients achieve their aspirations through a foundation of trust, integrity, and manaakitanga.

Applicants must be legally entitled to work in New Zealand.