Front Desk & Client Care Specialist

Graham Brown and Co; Rotorua; On-site; NZD 42,000 - 52,000; Full time

Job summary

Graham Brown and Co in Rotorua, North Island, is seeking a confident receptionist to join our friendly team in a permanent full-time role. You’ll be the warm first point of contact for clients and visitors, helping the office run smoothly and professionally.

Working at a growing accounting practice with offices in Putāruru, Tokoroa and Rotorua, you’ll handle enquiries, support admin tasks, and maintain tidy reception and meeting spaces while developing your skills in a supportive environment.

Qualifications

• Previous experience in administration or customer service is essential.
• Strong communication and organisational skills.
• Comfortable handling confidential information.

Responsibilities

• Welcoming clients and handling enquiries in person, by phone and email.
• Supporting general administrative tasks such as typing, scanning and filing.
• Keeping reception, meeting spaces and tearooms tidy and professional.
• Assisting the wider team to ensure smooth day-to-day office operations.

Skills

Excellent communication

Organised

Customer service oriented

Multitasking

Team player

Tools

Microsoft Office 365

Job description

Graham Brown and Co in Rotorua, North Island, is seeking a confident receptionist to join our friendly team in a permanent full-time role. You’ll be the warm first point of contact for clients and visitors, helping the office run smoothly and professionally.

Working at a growing accounting practice with offices in Putāruru, Tokoroa and Rotorua, you’ll handle enquiries, support admin tasks, and maintain tidy reception and meeting spaces while developing your skills in a supportive environment.