Office Administrator/Receptionist

GHA pty ltd; Rotorua; On-site; NZD 50,000 - 65,000; Full time

Benefits offered by this job

Wellness budget

Flexible working arrangements

Clothing allowance

Birthday day off

KiwiSaver employer contribution

Job summary

GHA pty ltd in Rotorua is seeking an Office Administrator/Receptionist to be the friendly face of our office and the first point of contact for clients, visitors and the wider community.

This full‑time role runs 8:30am–5:00pm, Monday to Friday, and covers customer service by phone and email, share registry administration, AML support, meeting room bookings and event room setup, with opportunities to learn and contribute in a collaborative team.

Qualifications

• Strong verbal and written communication with time management abilities.
• Confident using Microsoft 365 apps including Outlook, Word, Excel and Teams.
• Manaakitanga and relationship-building with clients and stakeholders.

Responsibilities

• Provide customer service via phone and email.
• Assist with share registry administration and AML support.
• Book meeting rooms and coordinate room setup for events.
• Support the wider team as needed.

Skills

Communication skills

Time management

Microsoft 365

Relationship building

Tools

Outlook

Word

Excel

Teams

Job description

GHA is looking for an Office Administrator/Receptionist to be the friendly and welcoming face of our Rotorua office. As the first point of contact for our clients, visitors, and wider community, you will play an important role in creating a positive and professional first impression for all our manuhiri.

This is a full-time position based in our Rotorua office, with fixed hours of 8:30am to 5:00pm, Monday to Friday, to align with our standard opening hours.

No two days are the same in this role. You will enjoy a variety of responsibilities, including customer service via phone and email, share registry administration, AML support, meeting room bookings, and coordinating room set-up for both internal and external events. In addition, you will provide support to the wider team as needed, making this an excellent opportunity for someone who enjoys learning new skills, taking initiative, and contributing to a collaborative team environment.

Skills and Experience

We are looking for someone who:

• Shares our passion and commitment to Māori development;
• Demonstrates manaakitanga and enjoys building trusted relationships with our clients, colleagues and other stakeholders;
• Displays strong verbal and written communication, and time management skills;
• Confident using Microsoft 365, including Outlook, Word, Excel and Teams;
• A good understanding of Te reo and tikanga Maori is preferred but not essential;
• Currently reside in New Zealand and hold a valid right to work in New Zealand

Why Join GHA?

At GHA, we're passionate about supporting Māori success through professional services delivered in a Māori context. You'll join a supportive and values-driven team that combines professional excellence with kaupapa Māori values.

As an Approved Training Employer, we are committed to investing in our people and providing opportunities for ongoing learning, development, and career growth.

What We Offer:

• Mentoring and career development support
• Wellness budget
• Flexible working arrangements
• Annual clothing allowance
• Day off for your birthday
• 4.5% employer KiwiSaver contribution

About us

GHA is a Māori chartered accountancy and management consulting firm with offices in Rotorua and Tauranga, supporting Māori clients throughout Aotearoa. We provide a full range of accounting, management consulting, and secretarial services to a diverse range of clients, including Māori Land Trusts, Māori Incorporations, Post-Settlement Governance Entities, and service providers.

We believe professional services are about more than just numbers. Our team is committed to building strong relationships, delivering quality advice and support, and helping our clients achieve their aspirations through a foundation of trust, integrity, and manaakitanga.

Applicants must be legally entitled to work in New Zealand.