Planned Services Administrator

JobSpace; Wellington; On-site; NZD 60,000 - 80,000; Full time

Job summary

Health New Zealand | Te Whatu Ora is seeking an energetic and experienced administrator to join the team as Planned Services Administrator. You will coordinate administrative functions across Outpatient and Perioperative Services, ensuring theatre sessions are booked in advance and supporting clinic scheduling and rostering.

The role involves monitoring MoH targets, collaborating with senior managers, and maintaining effective relationships with key nursing leaders.

Qualifications

• Proven experience in an administrative/coordination position, a qualification would be advantageous
• Strong organisation skills, the ability to prioritise and a high level of accuracy
• Previous bookings experience in health-related groups is essential

Responsibilities

• Coordinate administrative functions across Outpatient and Perioperative Services to ensure theatre sessions are booked in advance
• Assist in clinic scheduling and staff rostering to fit clinical timetables
• Monitor compliance with MoH targets and support achievement through administrative systems
• Establish and maintain collaborative relationships with Nurse Manager Planned Services, Elective Services Manager, CNM Outpatient and CNM Perioperative Services
• Work across Monday–Friday, 80 hours per fortnight (1.0 FTE)

Skills

Administrative coordination

Bookings experience (health sector)

Organisational skills

Effective communication

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

We are looking for an energetic and experienced administrator to join our team. If you work best in a fast-paced environment where change is constant, then this could be the ideal role for you.

The Planned Services Administrator will support the timely and efficient delivery of Planned Services by coordinating all administrative functions across the Outpatient and Perioperative Services. This encompasses managing the flow of a patient's journey between services, ensuring theatre sessions are well booked in advance. Also assisting the Charge Nurse Manager Planned Services and Associate Charge Nurse Managers Outpatients and Periop in the coordination of clinic scheduling and staff rostering ensuring clinical timetables are fit for purpose across both services.

The role also encompasses monitoring compliance with pertinent Ministry of Health (MoH) targets working in collaboration with the Elective Services manager to ensure administrative systems are tailored to support the achievement of these.

Establishing and maintaining an effective, collaborative relationship with the Nurse Manager Planned Services, Elective Services Manager, CNM Outpatient Services and CNM Perioperative Services, is key to the success of this role.

This is a permanent full‑time position working 80 hours per fortnight (1.0 FTE), this position will work across Monday – Friday, days and hours of work will be discussed with successful applicant.

About You

Proven experience in an administrative/coordination position, a qualification would be advantageous

• Strong organisation skills, the ability to prioritize and a high level of accuracy.
• Previous Bookings experience in health‑related groups is essential.
• High level communication skills, able to communicate effectively with a wide range of health professionals and patients.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

All applications must be submitted through our online careers' portal by 10 September 2026.