Referral and Scheduling Administrator

New Zealand Government; Taranaki; On-site; NZD 65,000 - 90,000; Full time

Job summary

Health New Zealand | Te Whatu Ora is seeking a Surgical Referrals and Booking Administrator to join the Taranaki Base Hospital. The role involves managing referrals, coordinating clinic and theatre schedules, and working with consultants to ensure timely patient pathways.

Applicants should have health administration experience and familiarity with hospital patient systems such as Webpas/IBA and Concerto. This is a permanent full-time on-site position at New Plymouth Hospital.

Qualifications

• Experience in health administration is preferred.
• Knowledge of referrals and scheduling processes in a hospital setting is advantageous.
• Proficiency with hospital patient data systems and administration screens.

Responsibilities

• Manage referrals across surgical pathways.
• Schedule clinic and theatre procedures.
• Collaborate closely with Consultants and Registrars.
• Operate and navigate hospital administration screens and systems.

Skills

Referrals management

Scheduling (clinic/theatre)

Hospital administration screens

Webpas/IBA knowledge

Concerto patient systems

Health administration experience

Tools

Webpas/IBA

Concerto patient systems

Job description

Surgical Referral and Scheduling Administrator, New Plymouth Hospital, Permanent Full-time 1.0 FTE (40 hours per week)

Improving, promoting, protecting and caring for the health and wellbeing of the people of Taranaki. We are looking for people that share our vision by providing the best care for our people and our community. We have a responsibility to see the whole picture, the whole community, in terms of health and to support everyone working in Taranaki to do the best job they can in a world of constant change.

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

Permanent Full-time Position available, 1.0 FTE (40 hours per week).

Te Whatu Ora Taranaki is seeking the services of a Surgical Referrals and Booking Administratorto work in our department at Taranaki Base Hospital. You would be working as part of a dynamic team within the Surgical Booking Office responsible for:

• Referrals Management
• Clinic and Theatre Scheduling
• Close working relationship with Consultants and Registrars
• Excellent working knowledge of Hospital Administration screens

About the Team/Service/Location

Surgical Referrals and Booking Administrators play a crucial role in ensuring patients get the surgical care they need, improving lives and contributing to the health of our community.

The team work alongside healthcare professionals, including surgeons, nurses, and hospital staff, in a supportive and dynamic environment.

Their efficiency and attention to detail help optimize hospital operations and reduce wait times for patients.

No two days are the same! From scheduling procedures to assisting with patient inquiries, this role offers variety and challenges.

For more information on living and working in Taranaki

About you

Desirable skills would include working knowledge of Webpas/IBA and Concerto patient systemsIdeally you would have previous Health Administration experienceWorking at Health New Zealand

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.