PET Admin Specialist — Patient Care & Scheduling

Pacific Radiology Limited; Auckland; Hybrid; NZD 42,000 - 54,000; Part time

Benefits offered by this job

Southern Cross health insurance

5 weeks annual leave

Employee Assistance Programme (EAP)

Job summary

Pacific Radiology Limited is seeking a PET Administration Specialist to join our Canterbury team on a permanent part-time basis, working 37.5 hours per week.

In this role, you will provide the successful coordination and booking of imaging appointments, in particular PET/CT and interventional bookings, as well as a frontline reception service that contributes positively to the company\'s image by interacting with patients, referrers, funders and the public in a prompt and professional manner.

Qualifications

• A tertiary qualification, with experience in a healthcare environment an advantage.
• Exceptional organisational skills, with the ability to process large amounts of changeable and technical information.
• Outstanding customer service and communication skills, using exemplary interpersonal skills.
• Fluency in Microsoft Word, Excel, Gmail, and the ability to pick up new computer systems quickly.
• A base knowledge of medical terminology is desirable.

Responsibilities

• Coordinate and book imaging appointments, particularly PET/CT and interventional bookings.
• Provide frontline reception services and greet patients and referrers.
• Answer incoming calls and provide clear, timely information about appointments and preparations.
• Liaise with clinical teams, travel coordinators (DHB), and radiopharmaceutical deliveries.
• Manage funding applications (e.g., Southern Cross, ACC) and process account payments.

Skills

Organisational skills

Customer service

Communication skills

Tech literate

Education

Tertiary qualification

Tools

Microsoft Word

Excel

Gmail

Job description

Pacific Radiology Limited is seeking a PET Administration Specialist to join our Canterbury team on a permanent part-time basis, working 37.5 hours per week.

In this role, you will provide the successful coordination and booking of imaging appointments, in particular PET/CT and interventional bookings, as well as a frontline reception service that contributes positively to the company\'s image by interacting with patients, referrers, funders and the public in a prompt and professional manner.