Radiology Scheduling & Patient Access Coordinator

Health New Zealand - Te Whatu Ora - Southern; Auckland; On-site; NZD 50,000 - 65,000; Full time

Job summary

Health New Zealand – Te Whatu Ora – Southern Auckland invites applications for a Scheduler & Administrator in Radiology. You will manage outpatient bookings and waitlists, coordinating with referrers and clinical teams to ensure timely access to services in a busy, diverse environment.

This full-time role requires excellent telephone etiquette, compassion and strong organisational skills. If you enjoy helping people and delivering outstanding customer service, this is a rewarding opportunity at

Qualifications

• 2 years administration experience in health sector.
• Highly organised with attention to detail.
• Excellent communication and telephone skills.
• Calm under pressure while managing a busy workload.

Responsibilities

• Manage Radiology outpatient bookings and waitlists.
• Coordinate appointments aligned with clinical priorities.
• Liaise with patients, referrers and clinical teams.
• Respond to enquiries with kindness and professionalism.
• Maintain accurate patient information and booking records.
• Contribute to a patient-focused team environment.

Skills

Communication skills

Telephone etiquette

Attention to detail

Organisational skills

Customer service

Job description

Health New Zealand – Te Whatu Ora – Southern Auckland invites applications for a Scheduler & Administrator in Radiology. You will manage outpatient bookings and waitlists, coordinating with referrers and clinical teams to ensure timely access to services in a busy, diverse environment.

This full-time role requires excellent telephone etiquette, compassion and strong organisational skills. If you enjoy helping people and delivering outstanding customer service, this is a rewarding opportunity at