Part-Time Radiology Scheduler & Admin Specialist

New Zealand Government; Bay of Plenty; On-site; NZD 30,000 - 46,000; Part time

Benefits offered by this job

Subsidised onsite hospital gym

Wellbeing program

Job summary

Whakatāne Hospital, part-time Radiology Administrator, is based on-site in Whakatāne. You will support patients through their radiology journey by processing referrals, scheduling, and handling enquiries with a focus on accuracy and timeliness.

The role requires excellent customer service, strong communication, and meticulous data entry, with the Radiology team providing a collaborative environment and a commitment to patient care.

Qualifications

• National Certificate in Business Administration and Computing Level 1 or equivalent required.
• Previous administration experience and strong computer skills expected.
• Exceptional telephone and communication skills required.
• Excellent organisational skills and ability to prioritise competing demands.
• High accuracy and attention to detail essential.

Responsibilities

• Processing referrals and arranging patient bookings in a timely and accurate manner.
• Managing patient scheduling and ensuring bookings follow departmental processes and protocols.
• Managing incoming calls and responding to patient and external enquiries.
• Monitoring worklists and prioritising patients in line with Ministry of Health timeframes.
• Following up patients who do not attend their appointments.
• Completing data entry, audits and other clerical and administrative duties.
• Working closely with the wider Radiology team to manage urgent booking requirements.

Skills

Customer service

Communication

Organisational skills

Attention to detail

Telephone skills

Education

National Certificate in Business Administration and Computing Level 1, or equivalent

Tools

Office software

Job description

Whakatāne Hospital, part-time Radiology Administrator, is based on-site in Whakatāne. You will support patients through their radiology journey by processing referrals, scheduling, and handling enquiries with a focus on accuracy and timeliness.

The role requires excellent customer service, strong communication, and meticulous data entry, with the Radiology team providing a collaborative environment and a commitment to patient care.