Patient Access & Scheduling Coordinator

NHS Scotland; Lauriston; On-site; NZD 66,000 - 90,000; Full time

Job summary

NHS Scotland is seeking an organised administrator to support outpatient, clinic and appointment arrangements across our services in Scotland. You will handle patient details, manage waiting lists and ensure clinics run smoothly.

The role requires strong communication, attention to detail and the ability to supervise clerical staff, stepping in for the Team Leader when required. Contact Nikki Inglis for more information.

Responsibilities

• Prompt and accurate input of patient details to appropriate waiting lists and clinic appointments
• Ensure appropriate scheduling of clinics
• Ensure confirmation of booking to reduce DNA rates to maximise capacity utilise-ing new technologies
• Provide advice and information to patients on outpatient, clinic and appointment arrangements
• Supervising clerical officers within team and deputising for Team Leader as and when required

Job description

NHS Scotland is seeking an organised administrator to support outpatient, clinic and appointment arrangements across our services in Scotland. You will handle patient details, manage waiting lists and ensure clinics run smoothly.

The role requires strong communication, attention to detail and the ability to supervise clerical staff, stepping in for the Team Leader when required. Contact Nikki Inglis for more information.