Outpatient Admin & Scheduling Coordinator

Health New Zealand - Te Whatu Ora Hutt Valley; Lower Hutt; On-site; NZD 50,000 - 65,000; Full time

Job summary

Health New Zealand - Te Whatu Ora Hutt Valley is seeking an administrative professional to support outpatient services. You will provide clerical support, manage appointment bookings, and handle patient enquiries within a busy, multidisciplinary clinic environment.

The role focuses on efficient scheduling and responsive service, ensuring smooth patient flow and confidentiality in a health-care setting. Experience in health administration is preferred and cultural awareness is valued.

Qualifications

• Previous administration experience, preferably in health sector.
• Ability to prioritise workload and manage multiple priorities.
• Proficient with computers and able to learn new software.
• Excellent time management and organisation.
• Experience in working with a multi-disciplinary team.
• Sensitive approach to individualising care and cultural awareness.

Responsibilities

• Provide clerical support to assist the efficient running of outpatient services.
• Schedule outpatient appointments and manage the booking system.
• Answer patient enquiries and direct them to appropriate services.
• Collaborate with a multidisciplinary team to support patient care.
• Support the effective operation of outpatient departments.

Skills

Administration experience

Health sector experience

Teamwork

Time management

Computer literacy

Customer service

Job description

Health New Zealand - Te Whatu Ora Hutt Valley is seeking an administrative professional to support outpatient services. You will provide clerical support, manage appointment bookings, and handle patient enquiries within a busy, multidisciplinary clinic environment.

The role focuses on efficient scheduling and responsive service, ensuring smooth patient flow and confidentiality in a health-care setting. Experience in health administration is preferred and cultural awareness is valued.