Patient Access & Waiting List Coordinator

NHS Ayrshire & Arran; Lauriston; On-site; NZD 61,000 - 75,000; Full time

Job summary

NHS Scotland is seeking an administrator to handle patient details, input waiting lists, and coordinate clinic appointments with accuracy and care.

You will supervise clerical staff, deputise for the Team Leader when needed, and help ensure bookings are confirmed to maximise capacity and reduce missed appointments.

We welcome applicants with a commitment to equality and diversity, and you will be supported in your professional development while delivering high-quality patient services.

Responsibilities

• Prompt and accurate input of patient details to appropriate waiting lists and clinic appointments
• Ensure appropriate scheduling of clinics
• Ensure confirmation of booking to reduce DNA rates to maximise capacity utilisation using new technologies
• Provide advice and information to patients on outpatient, clinic and appointment arrangements
• Supervising clerical officers within team and deputising for Team Leader as and when required

Job description

NHS Scotland is seeking an administrator to handle patient details, input waiting lists, and coordinate clinic appointments with accuracy and care.

You will supervise clerical staff, deputise for the Team Leader when needed, and help ensure bookings are confirmed to maximise capacity and reduce missed appointments.

We welcome applicants with a commitment to equality and diversity, and you will be supported in your professional development while delivering high-quality patient services.