Part-Time Banking Customer Support Specialist

Westpac New Zealand Ltd; Gisborne; On-site; NZD 25,000 - 36,000; Part time

Job summary

Westpac New Zealand Ltd in Gisborne is seeking a Part-time Customer Service Representative to support customers with banking needs in the Gisborne Branch. You will brighten interactions, guide customers to digital tools, and help with online banking, card issues, and regulatory guidance while maintaining a friendly, calm voice.

This is a part-time, permanent role with a 22.5 hour work week across Tue/Wed/Thu 8:30am–5pm.

Qualifications

• Experience in customer service or administration.
• Ability to guide customers through digital tools and online banking.

Responsibilities

• Assist customers with banking queries and digital tools guidance.
• Support customers with online banking, card issues and regulatory information where needed.

Skills

Customer service

Administration

Digital tools guidance

Job description

Westpac New Zealand Ltd in Gisborne is seeking a Part-time Customer Service Representative to support customers with banking needs in the Gisborne Branch. You will brighten interactions, guide customers to digital tools, and help with online banking, card issues, and regulatory guidance while maintaining a friendly, calm voice.

This is a part-time, permanent role with a 22.5 hour work week across Tue/Wed/Thu 8:30am–5pm.