Outpatient Referrals & Scheduling Administrator

Te Whatu Ora - Health New Zealand; New Plymouth; On-site; NZD 55,000 - 70,000; Full time

Job summary

Te Whatu Ora - Health New Zealand is seeking a proactive Referral and Scheduling Administrator / Receptionist for Cardiology and Respiratory Outpatients in New Plymouth. You will manage referrals, schedule patient appointments and handle front of house duties within the Outpatient department.

You will work as a 1.0 FTE, providing accurate data entry, clear communication with patients and clinical teams, and friendly, efficient service in a busy environment while supporting a diverse team.

Qualifications

• Excellent communication skills for patient and team interactions.
• Accurate data entry of referrals and bookings.
• Ability to schedule and manage outpatient appointments.
• Willingness to perform front of house duties as needed.

Responsibilities

• Manage referrals and booking/scheduling of all patient appointments for Cardiology and Respiratory Outpatients.
• Support front of house duties within the Outpatient department when required.
• Troubleshoot scheduling issues and maintain accurate records.

Skills

Communication

Data entry

Scheduling

Reception / front desk

Job description

Te Whatu Ora - Health New Zealand is seeking a proactive Referral and Scheduling Administrator / Receptionist for Cardiology and Respiratory Outpatients in New Plymouth. You will manage referrals, schedule patient appointments and handle front of house duties within the Outpatient department.

You will work as a 1.0 FTE, providing accurate data entry, clear communication with patients and clinical teams, and friendly, efficient service in a busy environment while supporting a diverse team.