Outpatients Administration Support Officer

Health New Zealand - Te Whatu Ora Hutt Valley; Lower Hutt; Vor Ort; NZD 50.000 - 65.000; Vollzeit

Zusammenfassung

Health New Zealand - Te Whatu Ora Hutt Valley is seeking an administrative professional to support outpatient services. You will provide clerical support, manage appointment bookings, and handle patient enquiries within a busy, multidisciplinary clinic environment.

The role focuses on efficient scheduling and responsive service, ensuring smooth patient flow and confidentiality in a health-care setting. Experience in health administration is preferred and cultural awareness is valued.

Qualifikationen

• Previous administration experience, preferably in health sector.
• Ability to prioritise workload and manage multiple priorities.
• Proficient with computers and able to learn new software.
• Excellent time management and organisation.
• Experience in working with a multi-disciplinary team.
• Sensitive approach to individualising care and cultural awareness.

Aufgaben

• Provide clerical support to assist the efficient running of outpatient services.
• Schedule outpatient appointments and manage the booking system.
• Answer patient enquiries and direct them to appropriate services.
• Collaborate with a multidisciplinary team to support patient care.
• Support the effective operation of outpatient departments.

Kenntnisse

Administration experience

Health sector experience

Teamwork

Time management

Computer literacy

Customer service

Jobbeschreibung

Location: Hutt HospitalContract: Full time, Fixed TermHealth New Zealand | Te Whatu Ora isfirmly grounded in the principles of Te Tiriti o Waitangi and is dedicated toserving all New Zealanders. Through integration and collaboration, we'rebuilding a health system underpinned by partnership, equity, sustainability,whānau-centred care, and excellence.

About the Role

We have an exciting opportunity basedin our Reception/Outpatient departments until 30th June 2027. You will be joining ourmulti-disciplinary team working in a clinic environment.We are looking for someone to provideadministration support for our Outpatient Services. As part of this role you will providingclerical support to assist with the effective running for the servicescheduling, booking outpatient appointments, & answering patient enquiries.

About the Team/Service/Location

Outpatients covers variousspecialities including; Plastics, Cardiology, Rheumatology, ENT, Eyes,Audiology, General Outpatients, Diabetes, Respiratory & Paediatrics. Wehave a happy supportive team who work together to achieve the best outcomes forour people and their families

About you

• Knowledge and experience in anadministration role - preferably in the health sector'
• Ability to prioritise workload andmanage multiple priorities'
• Competent in using computer.'
• Able to learn new web basedclinical applications required for the role'
• Excellent time management skills'
• Experience in working with amulti-disciplinary team'
• A sensitive approach toindividualising care'
• Excellent cultural awareness andsafety '
• Resilience in a very busyenvironment

Working at Health New Zealand

Working at HealthNew Zealand Health New Zealand | Te Whatu Ora is'the weaving of wellness'. We're dedicated to ensuring excellent healthcare forthe people of Aotearoa/New Zealand. Our people are at the heart ofeverything we do. Health New Zealand are committed to being good employers andhonouring our equal employment opportunity obligations. We embrace diversityand welcome application from all people, including all gender identities, ages,ethnicities, sexual orientations, and disability. A workforce that is diverseand inclusive means that we are better positioned to understand and service ourcommunity. We are pro-equity health organisation, with a particular focus onMāori, Pacific Peoples, and the Disability Community.

We will reviewapplications as received and may proceed with the recruitment process, beforethe closing date of this advertisement.

If you have any questions about the role, please contact [e-mail]