Referral and Scheduling Administrator / Receptionist- Cardiology / Respiratory Outpatients

Health New Zealand - Te Whatu Ora Taranaki; Taranaki; On-site; NZD 52,000 - 66,000; Full time

Benefits offered by this job

Orientation and induction

Clinical training and education

Updated facilities

Local project involvement

Professional development

Job summary

Health New Zealand | Te Whatu Ora Taranaki is seeking a Referral & Scheduling Administrator / Receptionist for Cardiology/Respiratory Outpatients. This 1.0 FTE role (80 hours per fortnight) focuses on optimal management and scheduling of patient appointments and may include front-of-house duties in the Outpatient department.

The successful candidate will have strong communication and computer skills, precise data entry of referrals, and the ability to adapt to changing conditions while working

Qualifications

• Excellent communication skills and computer literacy.
• Accurate data entry of referrals and appointments.
• Ability to troubleshoot and adapt in a changing environment.
• Enjoys working within a team in a busy outpatient setting.

Responsibilities

• Schedule and book patient appointments for Cardiology/Respiratory Outpatients in line with MoH guidance.
• Manage front-of-house duties when required and greet patients.
• Ensure accurate intake of referrals and maintain appointment wait times.
• Support the department with timely information and coordination.

Skills

Data entry

Scheduling

Administrative support

Communication

Customer service

Job description

Referral & Scheduling Administrator / Receptionist

1.0 FTE - 80 Hours per Fortnight

Cardiology / Respiratory Outpatients

Health New Zealand | Te Whatu Ora

Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

This is a 1.0 FTE (80 Hours Per Fortnight) position.

We are welcoming applications from professional administrators. Referral and booking scheduling administrators will be providing optimal management and scheduling of all patient appointments for the Medical Outpatient Service. The administrator will book appointments according to the Ministry of Health (MoH) First Specialist assessment, follow up and test wait times, responsibilities will be combined with front of house duties in the Outpatient department setting when necessary.

Please click here to view the position description

About the Team/Service/Location

At Te Whatu Ora Taranaki we are committed to recognising the value our people bring to our organisation within a supportive team of healthcare professionals that provide comprehensive care to our patients.

We believe having workforce that is diverse and inclusive, we are a pro-equity Health Organisation and this means that we will be better positioned to understand and serve our community.

When you choose to work with us, we will offer you:

• A comprehensive orientation and induction to our organisation and your department
• Access to clinical training and education
• Up to date facilities, Have a look at
• Opportunities to participate on local project and regional collaboration teams
• Professional development

For more information on living and working in Taranaki click here

About you

We are looking for an administrator with excellent communication skills, computer skills, accurate data entry of referrals, booking and scheduling of our Outpatient appointments, ability to troubleshoot and to manage effectively in an ever changing environment and enjoying working within a team.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

If you have any questions about the role, please contact Kerry at [e-mail]

All applications must be submitted through our online careers portal by Friday 30 October 2026. We will review applications as received and may proceed with the recruitment process, before the closing date of this advert. Whilst Health New Zealand is undergoing change, affected employees will be given preference and priority for this position.