Onsite Admin & Information Support - Customer Requests

Oranga Tamariki—Ministry for Children; Paraparaumu; On-site; NZD 54,000 - 58,000; Full time

Job summary

Oranga Tamariki—Ministry for Children is seeking a detail‑oriented team member for the Customer Information Requests area. The role focuses on handling sensitive information, ensuring accuracy, and delivering excellent customer service in a supportive environment.

You’ll work on-site five days a week, with opportunities for training and professional development within a values‑driven government department. A positive, adaptable approach and strong communication are essential to success.

Qualifications

• Strong organisational and time management skills.
• Proven experience in customer service and information management.
• Excellent communication skills.
• Flexibility and adaptability to changing priorities.
• A team-focused attitude and a sense of humour.
• On-site 5 days a week.

Responsibilities

• Handle sensitive and confidential information.
• Use Microsoft Office Suite (Word, Excel, Outlook) with confidence.
• Maintain accuracy and attention to detail.
• Lift storage boxes (up to 20kg) and scan large volumes of paper files.
• Build strong team relationships and provide excellent customer service.

Skills

Organisational skills

Customer service experience

Communication skills

Flexibility & adaptability

Team oriented

On-site work

Tools

Microsoft Office Suite (Word, Excel, Outlook)

Job description

Oranga Tamariki—Ministry for Children is seeking a detail‑oriented team member for the Customer Information Requests area. The role focuses on handling sensitive information, ensuring accuracy, and delivering excellent customer service in a supportive environment.

You’ll work on-site five days a week, with opportunities for training and professional development within a values‑driven government department. A positive, adaptable approach and strong communication are essential to success.