Medical Receptionist

Aotearoa New Zealand Association of Social Workers; Dunedin; On-site; NZD 30,000 - 36,000; Part time

Job summary

Waverley Health in Dunedin is seeking a part-time Medical Receptionist to join our Administrative Team. The role is to be the first point of contact for patients and visitors, providing a welcoming and efficient front desk presence.

It involves managing calls and messages, scheduling appointments, handling payments, and liaising with Practice Nurses and GPs. Applicants should be friendly, reliable, accurate, and comfortable with IT; Medtech Evolution experience is advantageous, and full training

Qualifications

• Good interpersonal skills are essential.
• Must be friendly, helpful, reliable, punctual, accurate, flexible and discreet.
• Comfortable using IT.

Responsibilities

• Serve as first point of contact for patients and visitors, ensuring a welcoming experience.
• Coordinate provision of services by managing calls and messages, and prioritising appointments.
• Handle payments and liaise with Practice Nurses and GPs.

Skills

Interpersonal skills

IT proficiency

Medtech Evolution experience

Tools

Medtech Evolution

Job description

Waverley Health is a small suburban privately owned General Practice serving our local Dunedin Community with a friendly and relaxed vibe.

We're looking for a part-time Medical Receptionist to work a minimum of 3 half-days per week. (14-15 hours) For the right candidate, there is scope for flexibility around the hours and sessions to be worked.

The Medical Receptionist's role is pivotal as they generally provide the first point of contact for our patients and visitors, ensuring that everyone is made to feel welcome and their needs acknowledged. Forming part of the Administrative Team, Medical Receptionist's help to co-ordinate the provision of our services by managing a wide variety of calls and messages, making and prioritising appointments, handling payments and liaising with our Practice Nurses and GP's.

Good interpersonal skills are essential. You must be friendly, helpful, reliable, punctual, accurate, flexible and discreet. Good time management and attention to detail are important. This role requires constant use of a computer, so applicants must be comfortable using IT. Medtech Evolution experience would be an advantage, although prior work experience in a similar position, particularly in a medical or allied healthcare setting, is desirable but not essential as full training will be provided to the right candidate.